132 reviews
410 Werombi Rd, Brownlow Hill NSW 2570, Australia
#compassionateCare#knowledgeableVets#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s specialist expertise with birds, reptiles and small mammals, with multiple accounts of pets (especially budgies and parrots) being saved or significantly improved. Reviewers highlight kind, compassionate staff who handle animals gently, take time to explain procedures in detail, and provide clear quotes. Many note strong care for injured wildlife, including prompt pain relief and thorough, humane treatment.
💬Common Feedback & Suggestions
Critical feedback centred on access: a few reviewers struggled to get urgent appointments, and at times people with exotic pets reported being turned away when the clinic was only accepting wildlife. Several commented that the location is a long drive or out of the way, though many still felt the trip was worth it. Pricing impressions were mixed—most found fees reasonable or even inexpensive, but a minority described higher costs or large bills. Cleanliness was only briefly mentioned and entirely positive.
🏥Clinic Specialties
- Avian medicine and surgery (parrots, budgies, chickens)
- Reptile medicine (snakes, bearded dragons)
- Rabbit and small mammal care (rabbits, rats, guinea pigs, ferrets)
- Wildlife triage and treatment
- Compassionate end-of-life care
🏷️Keywords
#avianSpecialists#reptileExperts#rabbitCare#smallMammalVets#wildlifeCare#compassionateCare#clearCommunication#friendlyStaff#knowledgeableVets#lifeSavingTreatment#reasonablePricing#someExpensive#travelDistance#bookingChallenges#emergencyTurnaways#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance for non-wildlife exotics, as appointments can be limited.
- If you have an emergency or an exotic pet, call first to confirm they’re accepting those cases (some periods may be wildlife-only).
- Allow extra travel time—the clinic may be a long drive, and reviewers say it’s worth planning for.
- Ask for a written estimate and treatment plan; staff are known to explain options and provide clear quotes.
- If you’re a student, ask about available discounts, and bring injured wildlife in promptly for triage.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜16:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Wildlife Health and Conservation Hospital is at 415 Werombi Rd, Brownlow Hill NSW 2570. As there’s no train or light-rail station within walking distance, driving is usually the easiest option—allow extra travel time. Street parking is typically available nearby; check local signage. If you’re using public transport, check Google Maps for the nearest bus route and connections.
The hospital is open Monday to Friday, 8:30 am to 4:30 pm. It’s closed on weekends; call ahead to confirm any changes or public-holiday hours.
Call (02) 4655 0798 to contact Wildlife Health and Conservation Hospital. You can also visit http://www.sydney.edu.au/wildlife-hospital for information.
To book, call the clinic during opening hours. Appointments for non-wildlife exotics can be limited, so book well in advance. If you have an emergency or an exotic pet, call first to confirm they’re accepting those cases, as some periods may be wildlife-only.
Consultation fees in Australia aren’t government regulated and vary by clinic, and Medicare doesn’t cover pets. For the most current price, please call the hospital for a quote and ask for an itemised written estimate for any procedures. If after-hours or emergency care is offered, fees are typically higher. Many owners use pet insurance, and some clinics offer gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay)—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this hospital accepts.
Yes—street parking is typically available near 415 Werombi Rd in Brownlow Hill; check local signage and any time limits.
The hospital offers specialist care for birds (avian medicine and surgery), reptiles, and small mammals (rabbits, rats, guinea pigs, ferrets), along with wildlife triage and treatment and compassionate end‑of‑life care.
Pet owners rate the hospital highly, at 4.8/5.0 from 132 reviews. Reviewers praise specialist expertise with birds, reptiles and small mammals, kind and compassionate handling, clear explanations and quotes, and strong care for injured wildlife. Common feedback notes that urgent appointments can be hard to secure and that exotic pets were sometimes turned away when the clinic was wildlife-only; the location can be a long drive. Most found pricing reasonable, though a few reported higher costs, and cleanliness feedback was entirely positive.
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Last updated: 22 June 2026