What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/7
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s strong avian and exotic expertise, with many birds, rabbits and small pets successfully diagnosed, treated and even saved in emergencies. Reviewers highlighted caring vets who explain options clearly, fit urgent cases in when they can, and even follow up after hours. Many felt prices were fair to affordable for the level of care, and several noted the clinic is clean and well presented, with long‑term clients willing to travel significant distances.
💬Common Feedback & Suggestions
Common concerns centred on front‑desk interactions, with multiple reports of rude or brusque reception staff and communication lapses. Wait times can be long, even with appointments, and booking for avian vets can be tight, so several advised allowing extra time. A few reviewers were unhappy with outcomes or diagnosis—particularly for birds and rabbits—and some cited poor follow‑up or difficulty obtaining records. There were also complaints about how injured wildlife (especially non‑native pigeons/doves) were handled, including euthanasia without updates or consent, and occasional reports of being turned away in emergencies.
🏥Clinic Specialties
- Avian and exotic animal medicine
- Rabbit medicine and dental surgery
- Soft tissue and emergency surgery
- Wildlife triage and care
- End-of-life and euthanasia support
- Preventive care, vaccinations and microchipping
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance for avian and exotic appointments and allow extra time on the day as waits can be long, especially on weekends.
- If bringing injured wildlife (particularly non‑native birds), ask upfront about their wildlife policy, consent, and whether you’ll receive updates.
- For emergencies, call ahead to confirm they can see your species and have capacity; arrive with your pet safely contained in a carrier.
- Discuss costs and treatment plans before procedures and request written notes if you’ll need records later.
- If you’re time‑sensitive, try off‑peak weekday slots and phone ahead to check on any running delays.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜19:00 | |||||||
| 09:30〜17:00 | |||||||
| 10:30〜13:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Shop 6, 44 Harden Street &, Avoca Rd, Canley Heights NSW 2166, Australia
Parking
Parking lot
374mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Canley Heights Veterinary Hospital is at Shop 6, 44 Harden Street &, Avoca Rd, Canley Heights NSW 2166. It’s about a 34‑minute walk from Canley Vale train station and roughly the same from Cabramatta train station. As that’s a long walk, consider driving or planning a bus route via Google Maps. There’s a parking lot about a 5‑minute walk away, and you can check for nearby street parking.
They’re open Monday to Friday 9:00am–7:00pm, Saturday 9:30am–5:00pm, and Sunday 10:30am–1:30pm. Hours may change on public holidays, so call ahead to confirm.
You can call (02) 9604 9792 or visit their website at http://localvet.com.au/canleyheights/ for more information.
To book, call the clinic or visit their website to check current booking options. For birds and other exotic pets, it’s wise to book well in advance and allow extra time on the day, as these appointments can be in high demand. If your pet is unwell or it’s urgent, call ahead to confirm they have capacity.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and if your pet may need procedures, ask for a written, itemised estimate beforehand. If you’re seeking care after hours, be aware fees are typically higher at most clinics and emergency hospitals. Pet insurance may help with eligible claims, and some clinics offer payment options like VetPay, Afterpay or GapOnly—availability varies, so ask what’s currently offered.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some may also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic currently accepts.
The clinic focuses on avian and exotic animal medicine, rabbit medicine and dental surgery, soft tissue and emergency surgery, wildlife triage and care, end‑of‑life and euthanasia support, plus preventive care including vaccinations and microchipping.
Yes—reviews highlight strong expertise with birds, rabbits and other small/exotic pets, including diagnostics, treatment and surgery. For exotic and avian bookings, schedule early and allow extra time due to high demand.
Yes, there’s a parking lot about a 5‑minute walk away from the clinic, and you may also find local street parking nearby.
The clinic is rated 4.4 out of 5 from 817 reviews, with owners praising avian/exotic expertise, clear explanations, fair pricing for the care provided, clean facilities and caring follow‑ups. Common feedback includes long waits at busy times and mixed experiences with front‑desk interactions, so consider booking off‑peak and arriving early.
Map
Clinic Address
Shop 6, 44 Harden Street &, Avoca Rd, Canley Heights NSW 2166, Australia
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