What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the way vets and nurses take time to explain options clearly and thoroughly. Many noted excellent handling of nervous or reactive pets, gentle cat care, and strong follow‑up after visits. People also mentioned being able to get appointments promptly and having easy parking, with a large number of long‑term clients returning for years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority raised concerns about costs and price transparency, including unexpected consult fees, perceived upselling, and higher pricing on some medications. A few comments mentioned miscommunication around fees or post‑op instructions, and occasional issues with phone manner. One owner reported a long wait and poor scheduling communication for a dental procedure. These were isolated compared with the strong overall praise.
🏥Clinic Specialties
- Anxious and reactive pet handling
- Dentistry and teeth cleaning
- Dermatology and ear/skin issues
- Emergency and urgent care
- Feline medicine and gentle handling
- Senior pet care and chronic conditions
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote and confirm any recheck fees or medication costs before treatment to avoid surprises.
- If your pet is anxious or reactive, let the team know—they use gentle handling, treats and patient techniques.
- Allow extra time for procedures like dentals, which may involve a day stay and variable pick‑up times.
- Parking is available nearby; arrive a few minutes early to settle nervous pets and complete any paperwork.
- Before leaving after surgery or sedation, request clear written post‑op instructions and confirm what to watch for at home.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Smarter Parking
539mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Figtree Veterinary Clinic is at 10/225 Burns Bay Rd, Lane Cove West NSW 2066. The closest public transport is North Ryde metro station, about a 33‑minute walk, so driving or taking a bus planned via Google Maps is usually easier. Nearby parking is available, including the Smarter Parking car park about a 7‑minute walk (approx. 539 m).
Figtree Veterinary Clinic is open Monday to Friday, 8:00 am–6:00 pm. No weekend hours are listed; check the website or call ahead around public holidays.
Call (02) 9428 4700 or visit their website: https://www.figtreevet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Book by calling the clinic or visiting their website to see current booking options. If your pet is anxious or reactive, mention this when booking so the team can prepare gentle handling and a calm setup.
Veterinary consultation fees in Australia aren’t regulated and vary by clinic, so you should call Figtree Veterinary Clinic for a current quote. For any procedure, ask for an itemised written estimate and confirm potential recheck fees or medication costs to avoid surprises. If a clinic offers after‑hours care, fees are typically higher. Pet insurance may help with eligible claims, and some clinics use payment options like VetPay, Afterpay or GapOnly—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Figtree Veterinary Clinic can see urgent cases during normal opening hours; for after‑hours emergencies, call ahead or check their website to confirm arrangements with the team or a local 24/7 hospital.
Yes—parking is available nearby, including the Smarter Parking car park about a 7‑minute walk (approx. 539 m). Arrive a little early to find a spot and settle nervous pets.
Figtree Veterinary Clinic offers dentistry and teeth cleaning, dermatology for ear/skin issues, feline medicine with gentle handling, senior pet care for chronic conditions, emergency and urgent care, and compassionate handling for anxious or reactive pets.
Pet owners rate Figtree Veterinary Clinic 4.7/5 (172 Google reviews) and praise the friendly, compassionate team, clear explanations, gentle care for nervous pets, prompt appointments and convenient parking. A minority mention cost and price‑transparency concerns or occasional communication issues, but overall feedback is strongly positive.
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