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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional and knowledgeable vets and nurses, with many noting clear explanations and reassuring communication. Pets, including typically anxious dogs and skittish cats, were handled gently with treats and low‑stress techniques, and several reviewers highlighted a cat‑friendly room with Feliway and feline comforts. Many cited strong clinical outcomes—from quick, accurate diagnoses to effective emergency care and successful surgeries—and long‑term trust over many years. Convenience was also noted through good appointment availability, online booking, and easy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Pricing came up several times as higher than expected, particularly for medications, with one reviewer alleging a steep markup, though others found the membership/loyalty plans good value. A small number of reviewers reported disappointing help in urgent/after‑hours situations or felt the focus shifted to costs, and a couple mentioned receiving little assistance. These were outliers compared with the dominant theme of attentive care.
🏥Clinic Specialties
- Low‑stress handling for anxious pets
- Cat‑friendly facilities (Feliway and feline‑only setup)
- Emergency stabilisation and critical care
- Surgery including orthopaedic and cancer procedures
- Preventive care, vaccinations and routine check‑ups
- Travel/export health certification for pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Consider joining the clinic’s membership/loyalty program if you’ll visit regularly—it’s mentioned as good value and can offset routine costs.
- Book online and use the rear/onsite parking for an easier visit, especially at busier times.
- If you have a nervous or skittish cat, ask for the cat‑dedicated room with Feliway to make the appointment less stressful.
- If medication costs are a concern, discuss pricing and options (including scripts) before purchasing onsite.
- For urgent or after‑hours needs, call ahead to confirm capacity and the best course of action.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
North Turramurra Shopping Village Bicycle Parking
51mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Ku Ring Gai is at 276 Bobbin Head Rd, North Turramurra NSW 2074. The closest public transport is Warrawee train station (about a 33‑minute walk), with Turramurra train station about 34 minutes away, so it’s a long walk—driving or taking a bus is usually easier (use Google Maps for the best route). Reviewers note onsite/rear parking, and if you’re cycling there’s North Turramurra Shopping Village Bicycle Parking about a 1‑minute walk away.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–5:00 pm; closed Sunday. Hours may differ on public holidays—check before you visit.
Call (02) 9449 4111 to speak with the team during opening hours. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/ku-ring-gai/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=north_turramurra
You can book online via their website or call to arrange a time that suits you. For urgent needs, call ahead to confirm the earliest availability and what to do on arrival.
Consultation fees vary and aren’t regulated in Australia, so call the clinic for a current quote. There is no government‑published veterinary fee schedule, and Medicare doesn’t cover pets. For any procedures, ask for an itemised written estimate before treatment. If you need after‑hours care, fees are typically higher. If you have pet insurance or plan to use a payment option (e.g. VetPay, Afterpay, GapOnly), ask what options are available and how claims are handled.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
They can provide emergency stabilisation and critical care during opening hours; for after‑hours help, call ahead to confirm availability and where to go if the clinic is closed.
They provide low‑stress handling for anxious pets, cat‑friendly facilities with Feliway, emergency stabilisation and critical care, surgery including orthopaedic and cancer procedures, preventive care and vaccinations, and travel/export health certification.
Yes—reviews highlight a cat‑dedicated room with Feliway and feline comforts, and staff who use gentle, low‑stress techniques to help nervous or skittish cats feel at ease.
It’s rated 4.7/5.0 from 183 Google reviews, with frequent praise for caring, professional vets and nurses, gentle handling, clear communication, effective treatments and surgeries, and convenient booking and parking; a few reviewers mentioned higher‑than‑expected medication pricing and occasional after‑hours limitations.
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