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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the vets and nurses for being compassionate, friendly and professional, with several noting clear explanations and options during treatment. Many mentioned excellent care around difficult end‑of‑life decisions, thoughtful follow‑ups, and going the extra mile (including fitting people in after hours and even administering injections kerbside). Long‑term clients highlighted consistent, knowledgeable care across years, and the clinic was described as clean and convenient.
💬Common Feedback & Suggestions
A minority of reviewers raised concerns about high or inconsistent pricing, citing examples such as costly microchip registration, expensive consult add‑ons, and pressure toward extensive testing. A few reported negative clinical or service experiences, including one rude interaction, perceived variability between vets, and one poor outcome after treatment. There were also notes that mobile/home visits aren’t offered and mixed feedback about seeing birds, so calling ahead for avian cases is wise. Overall sentiment is strongly positive, with these issues appearing in a smaller subset of reviews.
🏥Clinic Specialties
- Compassionate euthanasia and end-of-life care
- Surgery and pre-surgical lump biopsies
- Arthritis management and regular injections
- Poultry and backyard chicken consultations
- Diagnostic imaging (X-rays)
- Preventive check-ups and puppy care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate up front and discuss alternatives if extensive testing is proposed.
- Confirm prices for services like microchipping or euthanasia beforehand to avoid surprises.
- Request your preferred vet when booking, as experiences varied between clinicians in reviews.
- Book ahead and ask if they can fit you in; they have accommodated urgent cases and provided follow‑ups by phone.
- Call first to confirm they can see birds or other non‑traditional pets, as avian care experiences were mixed.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cherrybrook Vet Practice is at 1 Francis Greenway Dr, Cherrybrook NSW 2126. It’s about an 18‑minute walk from Cherrybrook metro station; if you prefer not to walk, consider driving or planning a local bus via Google Maps. Street parking is typically available in the area—always check signage.
They’re open Monday to Friday 8:30am–6:00pm and Saturday 8:30am–12:30pm, and closed on Sundays.
You can call (02) 9980 1800 for enquiries or visit http://www.cherrybrookvet.com.au/ for more information.
You can book by calling the clinic or visiting their website; ask for your preferred vet when booking and mention if your pet’s case is urgent so they can advise on availability.
Veterinary fees in Australia aren’t regulated and there’s no government-published fee schedule, so prices vary by clinic and Medicare does not cover pets. Call the clinic for a current consult quote and request an itemised written estimate for any procedures or tests. If you have pet insurance or prefer payment-plan options, check what’s available to you and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
After‑hours availability isn’t stated; during business hours they can often advise and may try to fit urgent cases in, so call ahead. For emergencies outside opening hours, seek a 24/7 emergency vet in Sydney. If after‑hours care is available, be aware fees are typically higher.
Based on published information and reviews, services highlighted include compassionate euthanasia and end‑of‑life care, surgery with pre‑surgical lump biopsies, arthritis management (including regular injections), diagnostic imaging (X‑rays), preventive check‑ups and puppy care, and consultations for poultry/backyard chickens.
They provide consultations for poultry and backyard chickens, but reviews mention mixed experiences with avian cases, so it’s best to call ahead to confirm availability for birds or other non‑traditional pets on the day you plan to visit.
Pet owners rate it 4.4/5 (97 reviews), praising compassionate, friendly vets and nurses, clear communication, thoughtful follow‑ups and a clean, convenient clinic. Some feedback mentions higher or inconsistent pricing and variable experiences between clinicians, so many recommend requesting estimates upfront and asking for your preferred vet.
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