Ermington Veterinary Surgery
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and compassion, noting thorough examinations, clear explanations and excellent outcomes, including life‑saving care and smooth surgeries. Many highlighted fair, reasonable pricing with no hard upselling and even complimentary checks when treatment wasn’t needed. Staff were frequently described as warm, patient and supportive, good with anxious pets, and willing to fit people in quickly. Reviewers also appreciated support for cat rescues and long‑term continuity of care spanning many years.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with a few concerns. A small number cited issues around urgency handling or appointment policies (e.g., being asked to book first, or not being allowed to accompany pets for routine vaccines at the time), and one report of rough handling during an ear check that caused an injury. Some mentioned the clinic can be busy and is not open Sundays, and a couple of reviewers noted phone manner or insurance gap‑only billing not being accepted. These were rare compared with the many strong endorsements.
🏥Clinic Specialties
- Desexing and routine surgery
- Dermatology and allergy management
- Dentistry and dental care
- Emergency and critical care
- Feline rescue and adoption support
- Chronic disease management (e.g., diabetes)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where possible as it can get busy, and some situations may require an appointment.
- For emergencies, ring first to confirm they can see you promptly and discuss the plan.
- Use the rear‑lane parking behind Victoria Road if you’re driving.
- Ask for a cost estimate and discuss options up front; pricing is commonly described as fair.
- If you rely on pet insurance gap‑only payments, check billing arrangements before your visit.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜15:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ermington Veterinary Surgery is at 568 Victoria Rd, Ermington NSW 2115. The closest public transport is Dundas light rail station, about a 29‑minute walk, with Yallamundi light rail around a 31‑minute walk. As both are a fair distance, consider driving or using a bus—check Google Maps for services along Victoria Rd. Street parking is usually available (including rear‑lane parking behind Victoria Road); always check local signage.
Opening hours are Mon–Thu 9:00 am–5:00 pm, Fri 9:00 am–3:00 pm, and Sat 9:00 am–12:00 pm; closed Sundays.
You can contact the clinic on (02) 9684 5100.
To book, please call the clinic; they can get busy so it’s best to book ahead, and some situations may require an appointment. For urgent concerns, ring first to confirm they can see you promptly and discuss the plan.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and can change. Call the clinic for their current consult fee and ask for an itemised written estimate for any procedure. If you need after‑hours emergency care, be aware fees are typically higher. Pet insurance and some payment‑plan options exist in general; check your policy and ask the clinic what they can accommodate.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As arrangements vary, call ahead to confirm what this clinic can accept—especially if you rely on gap‑only claims or a specific payment option.
The clinic provides emergency and critical care; for urgent issues during opening hours, call first so the team can advise and prepare. If you need help after hours or the clinic is closed, phone ahead for guidance—if they’re unavailable, seek a 24/7 emergency hospital. Note that after‑hours emergency fees are typically higher.
Yes—street parking is typically available in Ermington, and you can use the rear‑lane parking behind Victoria Road; be sure to check local signage. A dedicated paid car park was not identified nearby.
Available services include desexing and routine surgery, dermatology and allergy management, dentistry and dental care, emergency and critical care, feline rescue and adoption support, and chronic disease management (e.g., diabetes).
Pet owners rate the clinic 4.7 out of 5 (211 reviews), praising skilled, compassionate vets, thorough examinations, clear explanations, smooth surgeries and fair pricing with no hard upselling. Many mention friendly, patient staff, quick fit‑ins and long‑term continuity of care, plus support for cat rescues. A few noted concerns about urgency handling or appointment policies, one report of rough handling during an ear check, that it can be busy and not open Sundays, occasional phone‑manner issues, and that gap‑only insurance billing may not be accepted.
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