What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and the way vets explain options clearly and follow up. Many highlighted how accommodating the clinic is for urgent cases and weekend needs, with numerous reports of being fitted in quickly. Pricing was often described as reasonable or affordable, with capped dental fees and payment options, and people noted good outcomes from surgeries and dental work plus gentle handling of anxious pets.
💬Common Feedback & Suggestions
While the majority of reviews are positive, some owners reported difficulty getting through on the phone, delayed email responses, or scheduling miscommunications and occasional long waits. A number of comments raised concerns about pricing changes or higher‑than‑expected charges for simple procedures or consults. A small subset cited inconsistent advice or clinical issues (e.g., an incorrect leg x‑ray, sutures failing, medication mix‑ups, or a problem later found elsewhere), and a few mentioned brusque or disinterested staff.
🏥Clinic Specialties
- Dentistry and dental extractions
- Emergency and urgent care (including weekend fit‑ins)
- Compassionate euthanasia and end‑of‑life support
- Soft‑tissue surgery and postoperative care
- Puppy care, vaccinations and puppy school
- Fear‑free handling for nervous or anxious pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—reviews suggest they often fit in same‑day cases, including weekends.
- If you can’t get through by phone, try booking online or drop in; it can be busy, so allow extra time.
- Ask for itemised quotes upfront and enquire about capped‑price dentals or payment options like VetPay/ZipPay.
- Let staff know if your pet is anxious—they use calming, gentle handling protocols.
- For pregnancy counts or complex concerns, discuss how imaging/exams will be performed and what accuracy to expect.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:00 | |||||||
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Deliveries By Petbarn
38mCarpet Court Loading Dock
66mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Charmhaven Vet Hospital is at 6 Botham Cl, Charmhaven NSW 2263, Australia. The easiest way to get there is to drive, as there’s no train, metro or light-rail station within walking distance; check Google Maps for the nearest bus route. Parking is straightforward, with nearby options including Deliveries By Petbarn (about 0 min walk) and the Carpet Court Loading Dock (about 1 min walk), plus local street parking.
Charmhaven Vet Hospital is open Monday to Friday 8:30 am–5:00 pm and Saturday 9:00 am–4:00 pm (closed Sunday). Public holiday hours may vary, so call ahead to confirm.
You can call Charmhaven Vet Hospital on (02) 4393 2628. You can also visit their website at http://www.charmhavenvethospital.com.au/.
Book by calling the clinic, using the website contact/booking options, or visiting in person. For urgent issues, call early—reviews suggest they often fit in same‑day cases, including weekends; if phones are busy, try the website or drop in and allow extra time.
Veterinary fees in Australia aren’t government‑regulated and there’s no Medicare cover for pets, so consultation costs vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures or diagnostics. Urgent or after‑hours visits typically attract higher fees. If you have pet insurance, ask about claim options, and if you need help with budgeting, enquire generally about payment‑plan providers.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also process pet‑insurance gap claims (e.g. GapOnly) or offer payment plans such as VetPay, ZipPay or Afterpay. As policies vary by clinic, call ahead to confirm what’s available at Charmhaven Vet Hospital.
They provide emergency and urgent care with same‑day fit‑ins during normal opening hours, including Saturdays. For assistance outside these hours, call to enquire; if after‑hours care is needed, be aware fees are typically higher.
Yes—parking is easy, with nearby options like Deliveries By Petbarn (~38 m; about 0 min walk) and the Carpet Court Loading Dock (~66 m; about 1 min walk), plus surrounding street parking.
Services highlighted include dentistry and dental extractions, emergency and urgent care (including weekend fit‑ins), compassionate euthanasia and end‑of‑life support, soft‑tissue surgery and postoperative care, puppy care, vaccinations and puppy school, and fear‑free handling for nervous or anxious pets.
Pet owners rate it 4.5/5.0 from 456 reviews, praising the compassionate, friendly team, clear explanations, gentle handling, reasonable pricing (including mentions of capped dental fees and payment options), and good outcomes from surgeries and dentals. Common feedback includes busy phones, delayed email responses, occasional long waits, some pricing surprises, and a few reports of inconsistent advice or clinical issues.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds