Mamre Road Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 7/20

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for being compassionate, thorough and genuinely invested in their pets’ wellbeing, including anxious or reactive animals. Many describe life‑saving care in emergencies, clear explanations, and kind support during difficult end‑of‑life decisions. Long‑term clients say they’ve trusted the team for years and often highlight fair, reasonable pricing and friendly reception.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, though a recurring theme is dissatisfaction with reception service in some encounters, described as rude or unhelpful. A few serious complaints cite miscommunication or consent issues around procedures, a missed nail trim that required recharging, and rare diagnostic disagreements. There are occasional mentions of delays or running behind schedule, and one older review noted the premises felt dated with an odour. One or two reviewers also felt strays weren’t assisted close to closing time.

🏥Clinic Specialties

  • Emergency and critical care
  • Soft‑tissue surgery and desexing
  • Vaccinations and preventative care
  • End‑of‑life and euthanasia support
  • Dentistry and dental procedures
  • Behaviour‑sensitive handling for anxious or reactive pets

🏷️Keywords

#compassionateCare#lifeSavingTreatment#gentleWithAnxiousPets#clearExplanations#friendlyTeam#reasonablePrices#longTermClients#emergencyHelp#endOfLifeSupport#walkInHours#appointmentOnTime#occasionalDelays#rudeReceptionReports#serviceQualityInconsistencies#olderFacilities#limitedStraySupport

Overall Ratings

🐾Tips for Pet Owners

  • If your pet is fearful or reactive, mention it when booking so the team can adjust handling and pace to keep them comfortable.
  • Ask about walk‑in availability and trading hours; for surgeries or desexing, book ahead and arrive a little early as it can get busy.
  • Request a written estimate and confirm consent for any procedures to avoid misunderstandings on the day.
  • For quick services like nail trims, confirm the clinic’s policy on touch‑ups if anything is missed.
  • If you find an injured or stray animal, call ahead for guidance as you may be directed to council or the local pound, especially near closing time.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 92% satisfied - Convenience: 89% satisfied - Pricing: 86% satisfied - Cleanliness: 70% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for being compassionate, thorough and genuinely invested in their pets’ wellbeing, including anxious or reactive animals. Many describe life‑saving care in emergencies, clear explanations, and kind support during difficult end‑of‑life decisions. Long‑term clients say they’ve trusted the team for years and often highlight fair, reasonable pricing and friendly reception. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, though a recurring theme is dissatisfaction with reception service in some encounters, described as rude or unhelpful. A few serious complaints cite miscommunication or consent issues around procedures, a missed nail trim that required recharging, and rare diagnostic disagreements. There are occasional mentions of delays or running behind schedule, and one older review noted the premises felt dated with an odour. One or two reviewers also felt strays weren’t assisted close to closing time. 🏥 **Clinic Specialties** - Emergency and critical care - Soft‑tissue surgery and desexing - Vaccinations and preventative care - End‑of‑life and euthanasia support - Dentistry and dental procedures - Behaviour‑sensitive handling for anxious or reactive pets 🏷️ **Tags** #compassionateCare #lifeSavingTreatment #gentleWithAnxiousPets #clearExplanations #friendlyTeam #reasonablePrices #longTermClients #emergencyHelp #endOfLifeSupport #walkInHours #appointmentOnTime #occasionalDelays #rudeReceptionReports #serviceQualityInconsistencies #olderFacilities #limitedStraySupport 🐾 **Tips for Pet Owners** - If your pet is fearful or reactive, mention it when booking so the team can adjust handling and pace to keep them comfortable. - Ask about walk‑in availability and trading hours; for surgeries or desexing, book ahead and arrive a little early as it can get busy. - Request a written estimate and confirm consent for any procedures to avoid misunderstandings on the day. - For quick services like nail trims, confirm the clinic’s policy on touch‑ups if anything is missed. - If you find an injured or stray animal, call ahead for guidance as you may be directed to council or the local pound, especially near closing time.

Contact

Clinic phone
(02) 9623 3970
Official website
ausvetcorp.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜20:00
09:00〜14:00
09:00〜16:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

43 Mamre Rd, St Marys NSW 2760, Australia

Open in Google Maps

Parking

Carson Lane carpark

679m
6-8 Carson Ln, St Marys NSW 2760, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Mamre Road Veterinary Clinic is at 43 Mamre Rd, St Marys NSW 2760, in the suburb of St Marys, Sydney. The closest public transport is St Marys train station, about a 19‑minute walk (around 1.5 km). If you’re driving, Carson Lane carpark is roughly an 8‑minute walk from the clinic; use Google Maps for the best route.

They’re open Monday to Friday 8:00 am–8:00 pm, Saturday 9:00 am–4:00 pm, and Sunday 9:00 am–2:00 pm. Hours can change on public holidays, so call ahead to confirm.

You can call (02) 9623 3970 or visit http://ausvetcorp.com.au/ for general information. For urgent concerns, call first so the team can advise you before you arrive.

To book, call the clinic or enquire via their website. Ask about any walk‑in availability and trading hours; if your pet is anxious or reactive, mention it when booking so the team can adjust handling. For surgeries or desexing, book ahead and arrive a little early as it can get busy.

Consultation fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For current pricing at this clinic, call to request a quote and ask for an itemised written estimate for any procedures; if you need care after hours or in an emergency, be aware fees are typically higher. You can also check whether your pet insurance can reimburse costs and if any payment‑plan options are available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts at the time of your visit.

The clinic provides emergency and critical care during its opening hours. If your pet needs help outside these times, call first—staff can advise next steps or direct you to the nearest 24/7 emergency hospital.

Pet owners rate the clinic highly at 4.6/5 from 314 reviews, praising compassionate vets and nurses, life‑saving care, clear explanations and fair, reasonable pricing. Some feedback notes occasional issues with reception service or miscommunication, occasional delays when busy, and one older comment about dated facilities.

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Source: Google Maps
Last updated: 22 June 2026