What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, thorough and genuinely caring, with clear communication and time taken to examine pets without rushing. Many reported strong outcomes in emergencies, surgery and routine care, and several long‑term clients (spanning a decade or more) expressed deep trust in the team. Reviewers also appreciated being fit in at short notice and felt fees were reasonable and fair.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a small minority raised concerns. A few felt the clinic was money‑focused or showed bias toward certain breeds, and two reviewers reported poor outcomes for very unwell cats. There were isolated comments about waiting times and limitations around closing/holiday hours that led to referral to a 24‑hour hospital. Setting expectations on timing and costs up front may help.
🏥Clinic Specialties
- Emergency and urgent care
- Orthopaedic surgery (fracture repair)
- Senior and end-of-life care
- Seizure management and critical care
- Preventive care and vaccinations
- Small mammal (rabbit) care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent cases, call ahead—reviews suggest they often fit pets in the same day, but if it’s near closing or a public holiday you may be directed to a 24‑hour hospital.
- If visiting around holidays, confirm opening hours in advance to avoid after‑hours limitations.
- Ask for an estimate before treatment; most owners felt pricing was reasonable and transparent.
- Bring your pet’s medical history and medications—the vets are thorough and will go over details carefully.
- If your dog is anxious or a bully/staffy type, discuss temperament and handling preferences with staff at check‑in.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 | |||||||
| 09:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Connor Greasby Car Park
452mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kellyville Ridge Veterinary Hospital is at 27 Merriville Rd, Kellyville Ridge NSW 2155. It’s about a 13‑minute walk from Rouse Hill metro station. If you’re driving, Connor Greasby Car Park is roughly 452 m away (about a 6‑minute walk); use Google Maps for the best route.
They’re open Monday to Friday 9:00 am–7:00 pm and Saturday 9:00 am–5:00 pm; closed Sundays. Hours may vary on public holidays—call ahead to confirm.
You can reach the clinic on (02) 9629 2030 or visit http://kellyvilleridgevets.com.au/ for more information.
The easiest way to book is to call the clinic; you can also check their website for current booking options and availability.
Consultation fees vary because there’s no government‑published fee schedule for vets in Australia and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you need urgent or after‑hours care, fees are typically higher. Pet insurance may help with costs, and some clinics offer payment‑plan options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care during their opening hours, and reviewers say they often fit pets in at short notice; if it’s near closing or a public holiday you may be referred to a 24‑hour hospital. Call ahead for advice before you arrive.
They offer emergency and urgent care, orthopaedic surgery (fracture repair), senior and end‑of‑life care, seizure management and critical care, preventive care and vaccinations, and small mammal (rabbit) care.
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