Old Toongabbie Veterinary Clinic

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team for being caring, friendly and honest, with vets who explain issues clearly and don’t over-service or push unnecessary products. Many noted thorough examinations, gentle handling of anxious or rescue pets, and good outcomes from routine care to wound suturing and operations, as well as compassionate support during euthanasia. Pricing is repeatedly described as very reasonable and transparent, and several reviewers appreciated prompt help at short notice and even house-call availability.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, but a small number reported customer service problems, citing a rude receptionist and one upsetting phone exchange with a vet. One reviewer alleged a medication error that made their dog unwell, and another said they were turned away close to their appointment because of their dog’s breed. A lone comment suggested the premises felt a bit basic. These concerns appeared isolated among many long‑term, loyal clients.

🏥Clinic Specialties

  • Wound repair and minor surgery
  • Senior dog care
  • Euthanasia and end-of-life care
  • Handling anxious or special-needs pets (e.g., rescues, blind dogs)
  • House calls and home visits
  • Routine vaccinations and check-ups

🏷️Keywords

#compassionateCare#reasonablePricing#honestAdvice#notOverservicing#clearCommunication#thoroughExams#gentleHandling#quickEmergencyCare#euthanasiaSupport#houseCalls#shortNoticeAppointments#loyalCustomers#rudeReceptionist#medicationConcern#breedPolicyIssue#datedPremises

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead as appointments are required; ask about short‑notice slots if your pet needs prompt attention.
  • Discuss costs upfront—reviewers note the clinic provides clear, reasonable estimates and doesn’t push unnecessary add‑ons.
  • If your pet is anxious, has special needs, or struggles with anaesthesia, mention it when booking so the team can plan accordingly.
  • Confirm any breed-related requirements or policies at the time of booking to avoid surprises.
  • Ask about house-call availability if travelling is difficult for you or your pet.
📊 **Overall Ratings** - Medical Expertise: 91% satisfied - Service Attitude: 93% satisfied - Convenience: 80% satisfied - Pricing: 100% satisfied - Cleanliness: 80% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team for being caring, friendly and honest, with vets who explain issues clearly and don’t over-service or push unnecessary products. Many noted thorough examinations, gentle handling of anxious or rescue pets, and good outcomes from routine care to wound suturing and operations, as well as compassionate support during euthanasia. Pricing is repeatedly described as very reasonable and transparent, and several reviewers appreciated prompt help at short notice and even house-call availability. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, but a small number reported customer service problems, citing a rude receptionist and one upsetting phone exchange with a vet. One reviewer alleged a medication error that made their dog unwell, and another said they were turned away close to their appointment because of their dog’s breed. A lone comment suggested the premises felt a bit basic. These concerns appeared isolated among many long‑term, loyal clients. 🏥 **Clinic Specialties** - Wound repair and minor surgery - Senior dog care - Euthanasia and end-of-life care - Handling anxious or special-needs pets (e.g., rescues, blind dogs) - House calls and home visits - Routine vaccinations and check-ups 🏷️ **Tags** #compassionateCare #reasonablePricing #honestAdvice #notOverservicing #clearCommunication #thoroughExams #gentleHandling #quickEmergencyCare #euthanasiaSupport #houseCalls #shortNoticeAppointments #loyalCustomers #rudeReceptionist #medicationConcern #breedPolicyIssue #datedPremises 🐾 **Tips for Pet Owners** - Book ahead as appointments are required; ask about short‑notice slots if your pet needs prompt attention. - Discuss costs upfront—reviewers note the clinic provides clear, reasonable estimates and doesn’t push unnecessary add‑ons. - If your pet is anxious, has special needs, or struggles with anaesthesia, mention it when booking so the team can plan accordingly. - Confirm any breed-related requirements or policies at the time of booking to avoid surprises. - Ask about house-call availability if travelling is difficult for you or your pet.

Contact

Clinic phone
(02) 9896 3177
Official website
toongabbievet.com/

Opening Hours

MonTueWedThuFriSatSun
09:00〜11:30
09:00〜17:00
09:00〜17:30
09:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

2/11 Picasso Cres, Old Toongabbie NSW 2146, Australia

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Parking

Bike Rack

459m
Reynolds St, Toongabbie NSW 2146, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Old Toongabbie Veterinary Clinic is at 2/11 Picasso Cres, Old Toongabbie NSW 2146. It’s about a 19-minute walk from Toongabbie train station. If you’re cycling, there’s a bike rack roughly a 6‑minute walk away. No dedicated car park is listed in the data, so plan for local street parking and check signage.

They’re open Monday 9:00 am–5:30 pm, Tuesday 9:00 am–5:30 pm, Wednesday 9:00 am–7:00 pm, Thursday 9:00 am–5:00 pm, Friday 9:00 am–7:00 pm, and Saturday 9:00 am–11:30 am. Closed on Sunday.

Call (02) 9896 3177 or visit http://www.toongabbievet.com/ for more information.

Book by calling the clinic or visiting their website for current booking options; appointments are required, and you can ask about short‑notice availability or house calls if needed.

Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. For the most accurate, up‑to‑date price, call the clinic to request a current quote, and ask for an itemised written estimate for any procedure or treatment plan. If you have pet insurance or prefer payment plans, check your options in advance with your insurer or provider.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.

Available services noted in reviews and clinic info include wound repair and minor surgery, senior dog care, euthanasia and end‑of‑life care, gentle handling for anxious or special‑needs pets (including rescues and blind dogs), house calls/home visits, and routine vaccinations and check‑ups.

No dedicated car park is listed in the available data; plan for nearby street parking and allow a little extra time to find a spot and check signage. A bike rack is about a 6‑minute walk away.

It’s well reviewed, with a 4.7/5.0 rating from 107 reviews. Owners praise the caring, friendly and honest team, clear explanations, thorough exams, gentle handling of anxious or rescue pets, reasonable and transparent pricing, prompt help at short notice, house‑call availability, and compassionate support during euthanasia. A few isolated concerns mention a rude receptionist, an upsetting phone exchange with a vet, one alleged medication error, a breed‑policy issue, and that the premises felt a bit basic.

After‑hours or 24/7 emergency care isn’t listed in the provided hours, so call ahead to confirm what to do in an emergency and where to go outside opening times; reviews note they can often help promptly during daytime hours.

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Source: Google Maps
Last updated: 22 June 2026