What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and how well animals are looked after. Many highlighted smooth adoptions and fostering, helpful behaviour support, and diligent health checks, with some noting good experiences for desexing, microchipping and post-adoption vet advice. Several reviews also commended the shelter’s matching process and lost-and-found reunification, and described the place as clean and welcoming.
💬Common Feedback & Suggestions
A minority reported rude or dismissive interactions and communication lapses, including delayed responses to foster/volunteer enquiries or calls not returned. Some found access inconvenient, citing limited viewing hours, midday closures or being turned away during cleaning, and long waits to be matched. A few raised concerns about incomplete disclosure of medical or behavioural histories at adoption and occasional admin slip-ups (e.g., vaccination certificate timing or an incorrect fee later refunded). Pricing perceptions were mixed, and a small number mentioned odour in parts of the facility.
🏥Clinic Specialties
- Desexing and microchipping
- Behaviour and training consults
- Vaccination and preventive care records
- Post-adoption vet support
- Lost-and-found pet reunification
- Shelter medicine for sick or injured animals
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Check the website or call ahead for current visiting hours, as there may be midday closures or cleaning times when viewing isn’t possible.
- Ask for full medical and behavioural history before adopting, and confirm vaccination certificates and microchip details before you leave.
- If using a council desexing voucher, confirm acceptance and any extra fees (e.g., vaccinations) upfront.
- Bring your existing dog for a meet-and-greet to ensure compatibility if you’re adopting a second pet.
- For fostering or volunteering, apply early and follow up by phone and email, as matching and responses can take time.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sydney Dogs and Cats Home Inc is at 442-446 Liverpool Rd, Strathfield South NSW 2136, Australia. The closest public transport is Burwood train station, about a 30-minute walk, with Strathfield train station roughly 31 minutes on foot; as both are a fair distance, consider driving or taking a bus (plan your route with Google Maps). Street parking is typically available nearby—check local signage before you park.
They’re open 9:00 am to 4:00 pm, seven days a week. As viewing times can be affected by cleaning or other activities, check the website or call ahead for any changes before you visit.
Call (02) 9587 9611. You can also visit http://www.sydneydogsandcatshome.org/ for updates and information.
To book or enquire, call the team or visit their website for the current process. For adoptions or fostering, follow the instructions and forms on the website and consider calling ahead to confirm visiting hours, as there may be midday closures or cleaning times.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and by your pet’s needs, so call the clinic for a current quote. Medicare does not cover pets, and it’s wise to request an itemised written estimate for any procedures so you know what’s included.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They focus on shelter medicine and adoption support, including: • Desexing and microchipping • Behaviour and training consults • Vaccination and preventive care records • Post-adoption vet support • Lost-and-found pet reunification • Shelter medicine for sick or injured animals.
Yes—street parking is typically available around the shelter; check local signage and allow a few extra minutes to find a spot. No nearby paid car park was identified.
Pet owners rate it 4.5 out of 5 (411 reviews). Feedback highlights a caring, friendly team, smooth adoptions and fostering, helpful behaviour support, diligent health checks, and a clean, welcoming environment, with praise for the matching process and lost‑and‑found reunifications. Some reviewers mentioned communication delays, limited viewing times or midday closures, occasional admin slip‑ups, mixed views on pricing, and odour in parts of the facility.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds