What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the vets and nurses for being compassionate, approachable and thorough, with many reporting clear explanations and follow‑up support. Numerous cases mention successful surgeries and recoveries (including life‑saving interventions) and careful handling of cats, dogs, rabbits and birds. Many reviewers felt fees were reasonable or affordable, and several noted a clean, good‑smelling clinic with friendly, helpful reception staff. Some also appreciated being fitted in at short notice and receiving phone updates during hospital stays.
💬Common Feedback & Suggestions
A minority of reviews raise serious concerns, including allegations of pets dying after routine procedures (such as an X‑ray under anaesthesia) and claims of misdiagnosis or missed conditions. A few owners reported long waits despite bookings, surprise surcharges (e.g., Sundays or after 6 pm), and pricing discrepancies from quotes. There were also frustrations about emergency triage (being asked for a booking during an urgent presentation) and instances where communication or transparency around adverse outcomes was felt to be inadequate. While most feedback is positive, these negative experiences are significant and recent in a few cases.
🏥Clinic Specialties
- General and emergency surgery (amputations, enucleations, intestinal obstruction)
- Rabbit desexing and rabbit care
- Avian and exotic pet care (cockatiels, parrots; wing and nail clipping)
- Dentistry and dental extractions
- Feline urinary issues and hospitalisation
- Pet boarding
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and arrive a little early to reduce waiting time; ask if they can fit you in urgently if your pet’s condition changes.
- Request an itemised quote and ask about any surcharges (e.g., Sundays or after 6 pm) before your visit.
- If your pet needs anaesthesia or surgery, discuss the risks and consent process and ask for clear updates afterward.
- If symptoms persist or worsen after a visit, organise a prompt recheck or seek a second opinion.
- When booking for rabbits or birds, mention the species so the team can allocate an appropriate vet and time slot.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Auburn parking
496mAuburn Council Car Park
767mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Auburn Veterinary Hospital is at 107A Park Rd, Auburn NSW 2144. It’s about a 15‑minute walk from Auburn train station, and roughly a 19‑minute walk from Berala train station. If you’re driving, nearby public parking includes “Auburn parking” (about a 6‑minute walk) and Auburn Council Car Park (about a 10‑minute walk, 24‑hour). You can also use Google Maps to plan a bus route if you prefer public transport.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 9:00 am–1:00 pm, and closed on Sunday.
Call (02) 9649 6333 to contact Auburn Veterinary Hospital. You can also visit http://www.auburnvet.com.au/ or drop in during opening hours at 107A Park Rd, Auburn NSW 2144.
Book by calling the clinic; bookings are recommended to reduce waiting time. If your pet’s condition is urgent, call ahead and ask if they can fit you in. When booking rabbits or birds, mention the species so the team can allocate the right vet and time slot.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Please call the clinic for their current consultation fee and ask for an itemised written estimate for any procedures, tests or surgery. After‑hours or weekend care typically attracts higher fees, so ask about any surcharges when booking. Pet insurance may help with costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available for your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans such as GapOnly, VetPay or Afterpay. Please call ahead to confirm what this clinic accepts on the day of your visit.
Services highlighted in reviews include general and emergency surgery (such as amputations, enucleations and intestinal obstruction), rabbit desexing and rabbit care, avian and exotic pet care (including wing and nail clipping), dentistry and dental extractions, management of feline urinary issues with hospitalisation, and pet boarding.
Yes—pet owner feedback notes experience with rabbits and birds (such as cockatiels and parrots), including wing and nail clipping and rabbit desexing. When booking, mention your pet’s species so an appropriate vet and appointment length can be arranged.
Yes—there are public car parks nearby: “Auburn parking” is about a 6‑minute walk (~496 m) and Auburn Council Car Park is about a 10‑minute walk (24‑hour). Allow a little extra time to park before your appointment.
It’s rated 4.4/5 from 313 reviews, with most owners praising compassionate, approachable vets and nurses, clear explanations, follow‑up support, successful surgeries and recoveries, careful handling of cats, dogs, rabbits and birds, reasonable fees, and a clean, friendly clinic. Some reviews raise concerns about serious adverse outcomes, long waits despite bookings, surcharges, pricing discrepancies from quotes, emergency triage frustrations, and communication around adverse outcomes.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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