What owners report about visiting
3 community reports｜2/5 details added｜Updated 8/9
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
Your experience helps too
Your experience helps everyone tell whether this is a one-off or a common situation.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ genuine care, empathy and clear, honest explanations. Many cited excellent outcomes across procedures like dental work, cruciate repairs and brachycephalic airway surgery, plus thoughtful follow‑up and practical advice. Reviewers also noted reasonable pricing, easy booking, and that anxious pets were handled gently, with some even benefiting from home visits. Long‑term clients repeatedly said they travel significant distances because they trust the team completely.
💬Common Feedback & Suggestions
While most feedback is very positive, a number of reviewers reported rude or dismissive interactions with reception/management and poor phone manners. A small but notable group mentioned unsuccessful ACL/cruciate surgeries or feeling brushed off during recovery, and one reviewer said a lump was missed on earlier visits. There was also confusion about accepted payment options (e.g., VetPay) and a note that ferret care wasn’t actually available despite signage. One end‑of‑life request near closing time left a reviewer unhappy about availability and support.
🏥Clinic Specialties
- Brachycephalic airway surgery
- Cruciate ligament repair surgery
- Dentistry and dental extractions
- Aquatic and fish medicine
- Home visits for anxious pets
- Greyhound care and breed‑specific advice
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead for appointments; they’re often able to fit in urgent visits.
- Ask about the Peace of Mind plan if you want predictable, more affordable routine care.
- If your pet needs surgery, discuss aftercare, recovery milestones and follow‑up check‑ins upfront.
- For anxious pets, enquire about a home visit or low‑stress handling options.
- Confirm accepted payment methods and that your species (e.g., ferrets) is treated before attending.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
The Pottery Point Parking
136mThe Pottery Car Park - InterPark
192mShaw Street Commuter Car Park
299mKingsgrove
322mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kingsgrove Animal Hospital is at 267 Kingsgrove Rd, Kingsgrove NSW 2208, just about a 3‑minute walk from Kingsgrove train station. Bexley North train station is also nearby at roughly a 16‑minute walk. If you’re driving, convenient parking is close by at The Pottery Point Parking (about 2 minutes’ walk), The Pottery Car Park – InterPark (about 2 minutes’ walk, 24 hours), and Shaw Street Commuter Car Park (about 4 minutes’ walk).
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–4:00 pm, and closed on Sunday.
You can call (02) 9789 6648. You can also visit their website at http://www.kingsvet.com.au/ for more information.
You can book online via their website or call to make an appointment. For urgent concerns, call ahead as they’re often able to fit pets in the same day.
Veterinary fees in Australia aren’t regulated and there’s no government‑published fee schedule, so consultation costs vary by clinic and the care your pet needs; Medicare doesn’t cover pets. Call the clinic for a current quote and, for any procedure, ask for an itemised written estimate. It can also help to check your pet insurance and enquire about any payment‑plan options available in the market.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Yes—The Pottery Point Parking is about a 2‑minute walk, The Pottery Car Park – InterPark is about a 2‑minute walk and open 24 hours, and Shaw Street Commuter Car Park is about a 4‑minute walk.
Their noted services include brachycephalic airway surgery, cruciate ligament repair surgery, dentistry and dental extractions, aquatic and fish medicine, home visits for anxious pets, and greyhound care with breed‑specific advice.
Yes, home visits for anxious pets are available; call to discuss your pet’s needs, your location and appointment availability.
They’re highly rated at 4.7/5.0 from 182 reviews, with owners praising the vets’ genuine care, clear explanations, gentle handling of anxious pets, reasonable pricing, strong surgical outcomes (including dental work, cruciate repairs and brachycephalic airway surgery), thorough follow‑up and practical advice; many long‑term clients say they travel far because they trust the team. Some feedback mentions rude or dismissive reception/phone interactions, mixed outcomes or communication around certain cruciate cases, a missed lump report, confusion about payment options, and one unhappy end‑of‑life request near closing time.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds