What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praise the vets’ ability to solve complex problems and provide thorough, honest advice without pressure to upsell. Many highlight compassionate, patient care from both vets and nurses, with clear explanations and supportive follow‑up, especially for elderly pets, rescues and anxious animals. Cat‑friendly handling and facilities, plus genuine kindness, build strong loyalty—several owners travel long distances and have been returning for years.
💬Common Feedback & Suggestions
Most reviews are very positive, but recurring frustrations include long waits tied to a walk‑in system and occasional perceptions of unfair queueing; several people wished for appointments. A few reported communication or admin issues (slow responses, unclear billing such as booster charges, and aftercare logistics), and there are isolated yet serious complaints about rough handling, misdiagnosis/procedural errors, or pet identification handling. Pricing feedback is mixed: some note fair value and transparency, while others describe high consult fees or a new‑client charge.
🏥Clinic Specialties
- Complex diagnostics and internal medicine
- Cat‑friendly and feline‑focused care (including cattery boarding)
- Soft tissue and orthopaedic surgery (including amputations)
- Senior and end‑of‑life care
- Behaviour‑friendly handling for anxious or reactive dogs
- Dentistry and dental procedures
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Arrive early and allow extra time—several reviewers reported long waits with the walk‑in system; calling ahead for an estimated wait can help.
- Ask for an itemised quote upfront and clarify what follow‑up or booster fees include to avoid billing surprises.
- If your pet is anxious or reactive, let the team know when you arrive; they’re praised for gentle, patient handling and can adjust their approach.
- For cats, bring a secure carrier as the clinic expects this for safety; there is onsite parking nearby.
- If arranging euthanasia or cremation, confirm timelines and the communication process in advance, and ensure your contact and microchip details are up to date.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜13:00 | |||||||
| 15:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
North Strathfield Car Park
673mFirst Class Valet
731mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Concord Veterinary Hospital is at 191 Concord Rd, North Strathfield NSW 2137. It’s about a 5‑minute walk from North Strathfield train station (approx. 413 m) and around a 14‑minute walk from Concord West train station. If you’re driving, there is onsite parking, and nearby options include North Strathfield Car Park (about an 8‑minute walk) and First Class Valet (about a 9‑minute walk).
They’re open Tuesday to Friday 9:00 am–12:00 pm and 3:00 pm–5:00 pm, and Saturday 9:00 am–1:00 pm; closed Sunday and Monday. Hours may change on public holidays—call ahead or check the website to confirm.
Call (02) 9743 1715. You can also visit their website at https://www.concordvets.com.au/ for more information.
The clinic operates a walk‑in system rather than appointments, so arrive during opening hours and check in at reception. Wait times can vary; arriving early and calling ahead for an estimated wait can help.
Veterinary fees in Australia aren’t government‑regulated and can vary by clinic and the care your pet needs, and Medicare does not cover pets. For the most current consult fee, call the clinic directly and ask for an itemised written estimate for any procedures or treatment plans. If you have pet insurance, ask how claims are handled; some clinics also offer payment‑plan options, but availability varies.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what’s available at this clinic.
Yes—there is onsite parking. Additional options nearby include North Strathfield Car Park (about an 8‑minute walk) and First Class Valet (about a 9‑minute walk).
They focus on complex diagnostics and internal medicine, soft tissue and orthopaedic surgery (including amputations), senior and end‑of‑life care, behaviour‑friendly handling for anxious or reactive dogs, and comprehensive dentistry and dental procedures.
Yes—reviews highlight cat‑friendly handling and facilities, and the clinic also offers feline‑focused care including cattery boarding. Bring your cat in a secure carrier for safety.
It’s highly rated at 4.7/5 from 447 reviews, with praise for solving complex problems, compassionate vets and nurses, clear explanations, and gentle care for elderly, rescue and anxious pets. Common feedback notes long waits due to the walk‑in system, mixed views on pricing, and occasional admin or communication issues.
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