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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and how both vets and nurses put pets and families at ease. Many highlight strong clinical skills with thorough exams, clear explanations and treatment plans, fast help in emergencies, and good outcomes (including life‑saving care and smooth surgeries). End‑of‑life support is frequently described as gentle and respectful. Several reviewers also mentioned fair or even lower‑than‑quoted costs, along with clean, professional facilities.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a small minority raised concerns. A few felt prices had increased, mentioned a holding fee, or wanted clearer, itemised estimates; one person was unhappy with a dental clean. There are isolated but serious complaints about misdiagnosis and a distressing euthanasia recommendation. Convenience‑wise, one reviewer noted no after‑hours availability and another mentioned discomfort waiting outside during COVID restrictions.
🏥Clinic Specialties
- Emergency and urgent care
- Compassionate euthanasia and end-of-life support
- General surgery and anaesthesia
- Exotic pet procedures (e.g., ferret desexing)
- In-house diagnostics (same-day blood tests)
- Chronic and geriatric pet care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you need a Saturday or short‑notice appointment, call ahead—they’ve been accommodating but popular.
- Ask for an itemised estimate up front to understand fees (a few reviewers mentioned price changes and a holding fee).
- If you have an exotic pet (e.g., ferret), phone in advance so they can arrange the appropriate clinician.
- Let staff know if your pet is anxious—they’re described as gentle and patient with nervous animals.
- Check opening hours and have an after‑hours plan in case of emergencies, as one reviewer noted limited after‑hours availability.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜14:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bike Rack
67mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Point Clare Veterinary Hospital is at 1/45 Brisbane Water Dr, Point Clare NSW 2250. It’s about a 1‑minute walk from Point Clare train station (train) and roughly 12 minutes on foot from Tascott station (train). If you’re driving, reviewers mention convenient parking in the area, and there’s a bike rack about a 1‑minute walk away; for detailed directions or bus options, check Google Maps.
They’re open Monday to Friday 8:30am–6:00pm and Saturday 9:00am–2:00pm, and closed on Sundays. Hours can change on public holidays, so call ahead to confirm.
You can call the clinic on (02) 4324 5488 or visit their website at https://www.pointclarevet.com.au/.
The simplest way is to call the clinic to book an appointment. You can also visit their website to learn more about services and enquire online; for urgent cases during opening hours, call first.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. For the most current consultation fee, call the clinic and ask; if your pet needs a procedure, request an itemised written estimate beforehand. If you require emergency or after‑hours care, be aware fees are typically higher. Pet insurance and third‑party payment plans exist in Australia, but options differ by clinic—ask what they accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic currently accepts.
They provide emergency and urgent care during opening hours and are noted by reviewers for being responsive in emergencies. After‑hours availability appears limited, so call ahead; for life‑threatening issues outside hours, contact the clinic first to confirm options or proceed to a 24/7 emergency hospital.
They offer emergency and urgent care, compassionate euthanasia and end‑of‑life support, general surgery and anaesthesia, exotic pet procedures (e.g. ferret desexing), in‑house diagnostics with same‑day blood tests, and chronic/geriatric pet care.
Yes—reviews and service notes mention experience with exotic pets, including procedures such as ferret desexing. If you have an exotic pet, call in advance so the appropriate clinician can be arranged.
Pet owners rate the clinic 4.8 out of 5 (179 reviews), praising the caring, compassionate team, clear explanations, thorough exams, fast help in emergencies, smooth surgeries, respectful end‑of‑life support, fair pricing experiences and clean facilities. A small number mention rising costs, a holding fee, a desire for clearer itemised estimates, and isolated concerns about diagnosis or treatment outcomes.
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Have you ever been seen here successfully without a reservation?
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