Greencross Vets Coreen Avenue

📊 **Overall Ratings** - Medical Expertise: 78% satisfied - Service Attitude: 88% satisfied - Convenience: 54% satisfied - Pricing: 42% satisfied - Cleanliness: 97% satisfied - Recommendability: 82% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the kind, compassionate team and vets who are thorough, explain options clearly and handle anxious pets gently. Many mention being squeezed in for urgent cases and receiving lifesaving care, along with considerate end‑of‑life support. Cat owners appreciated the separate cat waiting area and calm rooms, and several comments highlighted a clean, welcoming clinic and helpful follow‑ups. 💬 **Common Feedback & Suggestions** A recurring concern was difficulty getting appointments, long waits and delayed call‑backs, with several noting this has worsened over time. Some reviewers felt prices and medication mark‑ups were high or not well explained up‑front. A minority reported misdiagnoses or inconsistent knowledge (especially for certain conditions or some exotics), and a few cited brusque reception or a more corporate feel. Overall sentiment is strongly positive, but these access, pricing and consistency issues were raised by a noticeable number of owners. 🏥 **Clinic Specialties** - End‑of‑life and palliative care - Emergency and urgent care (tick paralysis, trauma triage) - Feline‑friendly facilities and care - Surgery and post‑operative care - Gentle handling of anxious pets - Lost‑pet microchip scanning and reunification 🏷️ **Tags** #compassionateCare #thoroughExplanations #emergencyFitIns #catFriendly #anxiousPetHandling #clearCommunication #followUpCalls #longWaits #hardToBook #highPrices #priceTransparencyConcerns #cleanFacilities #loyalCustomers #misdiagnosisConcerns #rudeReceptionReports #corporateFeel 🐾 **Tips for Pet Owners** - Book routine appointments well in advance; if it’s urgent, call ahead as they often squeeze in emergencies or try the WebVet option after hours. - Ask for an itemised estimate and discuss alternatives to avoid bill surprises; consider price‑checking medications if you’re cost‑sensitive. - Mention if your pet is anxious—staff are noted for gentle handling and there’s a separate cat waiting room to reduce stress. - If you need rapid care, phone first so the team can triage and prepare (this helped several pets get seen quickly). - For after‑hours or if the clinic is at capacity, have a backup emergency hospital in mind as some reviewers were referred elsewhere.