372 reviews
76 Carlingford Rd, Epping NSW 2121, Australia
#compassionateCare#gentleHandling#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear explanations and long‑term, trustworthy care. Many highlighted solid medical know‑how across routine care and procedures, from vaccinations and anal glands to dental work and cruciate surgery, with outcomes they were happy with. Reviewers frequently mentioned fair, reasonable fees and cost‑effective treatment plans, friendly nurses, strong communication (including follow‑up calls), and the ability to fit in urgent appointments with easy parking out front.
💬Common Feedback & Suggestions
While the majority of comments were very positive, a minority reported concerns about bedside manner and handling, describing a few interactions as rough or dismissive. One reviewer reported an upsetting experience euthanising guinea pigs, and another questioned an antibiotic injection and delays in writing up case notes. There was an isolated pricing dispute over a dental quote, and a minor gripe about nails not being trimmed short enough. A reviewer also noted the clinic could not collect a stray dog, and another mentioned communication is in English only.
🏥Clinic Specialties
- Orthopaedic cruciate ligament surgery
- Dentistry and dental extractions
- Avian and small mammal care (birds, rabbits, guinea pigs)
- Preventive care and vaccinations
- Emergency fit‑ins and follow‑up care
- Pet travel/export paperwork
🏷️Keywords
#compassionateCare#experiencedVet#clearCommunication#friendlyStaff#fairPricing#thoroughExams#surgeryExpertise#dentalCare#avianAndExoticPets#emergencyFitIns#easyParking#longTermClients#followUpCalls#boardingAvailable#roughHandlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and discuss cost‑effective options up front; many reviewers found fees fair and plans tailored to budget.
- If you have a preferred vet, request them when booking to match your communication style and expectations.
- Call ahead if you need an urgent or travel‑related appointment; reviewers were often fitted in quickly and received follow‑up calls.
- Parking is available out the front, which helps if you’re arriving with seniors or multiple pets.
- For birds and small exotics (e.g., cockatiels, rabbits), phone first to confirm services and handling preferences, and bring an appropriate carrier.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜19:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Midson Road Veterinary Clinic is at 117 Midson Rd, Epping NSW 2121. It’s about a 13-minute walk from Epping train station (train). If you’re driving, street parking is typically available out front and nearby—check local signage for time limits.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–12:00 pm; closed on Sundays. Hours may vary on public holidays, so call ahead to confirm.
You can reach the clinic on (02) 9868 2055. For more information, visit https://www.midsonroadvet.com.au/.
To book, call the clinic or enquire via their website at https://www.midsonroadvet.com.au/. If you need an urgent appointment, call ahead—reviewers noted the team often fits clients in promptly.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, and Medicare doesn’t cover pets. For current consultation pricing at Midson Road Veterinary Clinic, please call the clinic and ask for an itemised written estimate for any recommended procedures. You can also ask about payment options and how your pet insurance might contribute.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available at Midson Road Veterinary Clinic.
The team can often fit in urgent cases during opening hours, based on reviewer feedback, and provides follow-up care. No specific after-hours details are provided—call ahead to check arrangements if you need help urgently.
The clinic is noted for orthopaedic cruciate ligament surgery, dentistry and dental extractions, avian and small mammal care, preventive care and vaccinations, emergency fit-ins with follow-up care, and assistance with pet travel/export paperwork.
Yes—care is available for birds and small mammals such as rabbits and guinea pigs. Call first to confirm your species and handling preferences, and bring an appropriate carrier.
Pet owners rate the clinic 4.6/5 from 83 reviews, praising compassionate care, clear communication, fair pricing, strong medical know‑how (including dental work and cruciate surgery), and friendly nurses with helpful follow-up calls. A minority mentioned concerns about bedside manner or handling in some interactions, an isolated pricing dispute, and that communication is in English only.
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Last updated: 22 June 2026