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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praise the vets and nurses for being compassionate, gentle and communicative, taking time to explain diagnoses and options. Many cite strong outcomes — from accurate diagnoses and ongoing management to urgent surgery that saved pets’ lives — and say the team isn’t pushy or money‑driven. Owners also mention good value, easy parking and that even anxious dogs settle well during visits.
💬Common Feedback & Suggestions
A small minority reported issues, including occasional misdiagnosis or conflicting advice (one ear condition case and some medication/dosage confusion). A few felt prices were high or were upset when care was declined without upfront payment, and some mentioned long waits, booking mix‑ups or being turned away when the clinic was too busy. The grooming service drew a couple of complaints about attitude and being money‑focused. Overall sentiment is strongly positive, with these concerns the main exceptions.
🏥Clinic Specialties
- Emergency and critical care
- Soft‑tissue surgery and wound care
- Feline dentistry and oral disease
- Vaccinations and preventive care
- Pet grooming services
- Chronic disease management for dogs and cats
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and confirm your appointment details, as the clinic can be busy and a couple of reviewers mentioned scheduling mix‑ups.
- Ask for an itemised estimate before tests or procedures to align on costs and avoid bill surprises.
- If it’s urgent, call first to check capacity; reviewers noted the clinic may sometimes be too busy to take immediate walk‑ins.
- Let staff know if your pet is anxious — reviewers found the team very gentle and calming with nervous animals.
- Allow a little extra time around peak periods; parking is generally straightforward nearby.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Narwee Veterinary Hospital is at 48 Broadarrow Rd, Narwee NSW 2209. It’s about a 1‑minute walk from Narwee train station (train, ~116 m) and around a 12‑minute walk from Beverly Hills train station (train, ~962 m). Street parking is typically available on Broadarrow Rd and nearby streets—remember to check local signage.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 8:30 am–12:30 pm; closed Sunday. Check the website for any updates before you visit.
You can call the clinic on (02) 9533 5155 or visit http://www.narwee-vet.com.au/ for more information.
To book, call the clinic during opening hours. Because the clinic can get busy, it’s best to book ahead and double‑check your appointment details; for urgent cases, call first to confirm current capacity before heading in.
Veterinary fees in Australia aren’t regulated and there’s no government‑published fee schedule (and Medicare doesn’t cover pets), so consultation prices vary by clinic and case. Call the clinic for a current consult quote, and ask for an itemised written estimate before any tests or procedures. If you need after‑hours care, be aware that fees are typically higher. Pet insurance may help with costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
The clinic lists emergency and critical care among its services. For emergencies during opening hours, call ahead so the team can prepare; for after‑hours or if they’re at capacity, phone first for advice and consider a 24/7 emergency hospital if the clinic is closed.
Yes—street parking is typically available near the clinic on Broadarrow Rd and surrounding streets; check local signage for time limits. Given the clinic is a 1‑minute walk from Narwee train station, public transport is also convenient.
Available services include emergency and critical care, soft‑tissue surgery and wound care, feline dentistry and oral disease, vaccinations and preventive care, pet grooming, and chronic disease management for dogs and cats.
Pet owners rate the clinic highly at 4.6/5 from 175 reviews, praising compassionate, communicative vets and nurses, strong outcomes, good value and that anxious pets settle well. A minority mention occasional misdiagnoses or advice confusion, feeling prices were high, booking/wait‑time issues, and a few grooming complaints.
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