19 reviews
5 Lloyds Ave, Carlingford NSW 2118, Australia
#compassionateCare#friendlyStaff#professionalTeam+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, patient and genuinely caring, with clear explanations and thorough check‑ups. Many cited excellent outcomes, including acupuncture/laser easing pain and mobility issues, long‑standing ear problems finally resolved, smooth desexing and dental procedures, and supportive end‑of‑life care. Reviewers also highlighted thoughtful follow‑ups, sometimes even after hours, and long‑term trust spanning many years.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns raised. A small number of reviewers reported being turned away without an appointment, including in an emergency, and advised calling first for urgent cases. Pricing feedback was rare and mixed: one person felt the care was ‘worth it’, while another alleged money‑driven motives and poor case handling. Cleanliness was seldom mentioned, and there were no consistent complaints about the facility itself.
🏥Clinic Specialties
- Acupuncture and laser therapy for pain/arthritis
- Dentistry and dental cleaning
- Desexing and soft‑tissue surgery
- Chronic ear disease management
- Geriatric and end‑of‑life care
- Integrative (eastern and western) medicine
🏷️Keywords
#compassionateCare#patientStaff#clearCommunication#thoroughExams#followUpCalls#acupunctureAndLaser#painManagement#successfulSurgeries#dentalCare#endOfLifeSupport#rescueFriendly#easyParking#appointmentsRequired#emergencyLimitations#longTermClients#anxiousPetHandling
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—several reviewers noted you may be turned away without an appointment, especially for walk‑ins.
- For urgent or same‑day issues, call first to confirm they can see you; otherwise head to a 24/7 emergency hospital.
- If your pet has arthritis, back pain or mobility issues, ask about acupuncture and laser therapy reported by many to help.
- Let the team know if your pet is anxious or feisty; reviewers found they offer patient handling and calming strategies.
- Parking was described as easy by reviewers, which can help when arriving with multiple pets or in a hurry.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Activet Clinic Carlingford is at 274 Pennant Hills Rd, Carlingford NSW 2118. It’s about a 7‑minute walk from the Carlingford light rail stop (approx. 595 m), or around 13 minutes from Telopea light rail (about 1.0 km). If you’re driving, street parking is typically available nearby—check local signage.
They’re open Monday, Tuesday, Thursday and Friday 9:00 am–6:00 pm; Wednesday 9:00 am–1:00 pm; Saturday 9:00 am–1:00 pm; closed Sunday. Hours may change on public holidays—call ahead to confirm.
Call (02) 9871 6838. You can also visit their website at https://www.activet.com.au/ for more information.
Call the clinic to book an appointment. Reviews suggest booking ahead, as walk‑ins may be turned away; for urgent or same‑day concerns, call first to check availability.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. For the most current consultation fee, please call the clinic, and ask for an itemised written estimate for any procedures. If you need after‑hours care at an emergency hospital, fees are typically higher. Pet insurance and payment‑plan options exist in Australia; check your policy and ask the clinic what they can accommodate.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what’s available at this clinic.
The clinic operates during the stated opening hours and is not a 24/7 emergency hospital. For urgent issues, call first to see if they can fit you in; outside hours, head to a 24/7 emergency hospital.
Yes—street parking is typically available around 274 Pennant Hills Rd in Carlingford; be sure to check local parking signs.
Pet owners highlight acupuncture and laser therapy for pain/arthritis, dentistry and dental cleaning, desexing and soft‑tissue surgery, chronic ear disease management, geriatric and end‑of‑life care, and integrative (eastern and western) medicine.
The clinic is highly rated at 4.8/5 from 119 reviews, with strong praise for compassionate, patient staff, clear communication, thorough check‑ups, and successful outcomes (including acupuncture/laser helping mobility, resolved chronic ear issues, smooth desexing and dental care, and supportive end‑of‑life care). A few reviewers said walk‑ins were turned away and recommend calling first for urgent cases; pricing feedback was mixed but infrequent.
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Last updated: 22 June 2026