What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and compassion, noting thorough exams, clear explanations and gentle handling, especially of nervous or reactive pets. Many reviews highlight successful surgeries and procedures such as cruciate and patella repairs, dental work and careful post‑op follow up. People also valued the easy online booking, same‑day and Sunday availability, and a team that makes time even when the clinic is busy.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns recur. Some owners reported long waits, reception or booking miscommunication, or promised call‑backs not happening; one account described being turned away in an urgent situation. Pricing is generally viewed as fair and transparent, though a handful mentioned billing errors, unexpected add‑ons or high costs for export paperwork. There are also isolated complaints about a brusque manner from one vet and one poor surgical outcome.
🏥Clinic Specialties
- Dentistry and dental surgery
- Orthopaedic procedures (CCL/ACL, luxating patella)
- Emergency and urgent care including Sundays/public holidays
- End‑of‑life and palliative care
- Cat boarding and cattery
- Handling anxious or reactive pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online early for preferred times, especially for weekends or public holidays, as the clinic can be busy.
- If your pet is anxious or reactive, let reception know in advance so they can arrange a calm, quick entry and gentle handling.
- Ask for an itemised estimate, discuss cost‑saving options and double‑check your receipt before leaving to avoid billing surprises.
- If you need export paperwork, confirm availability, process and fees up front as these can be costly.
- Bring your pet insurance details; in some cases the clinic can process claims and charge only the gap.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜20:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bike Rack
791mAnnandale Parking
792mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sydney Animal Hospitals - Inner West is at 1A Northumberland Ave, Stanmore NSW 2048. It’s about a 10-minute walk from Stanmore train station and roughly 17 minutes from Petersham train station. If you’re driving, Annandale Parking is around a 10-minute walk away; allow extra time to park and use Google Maps for the best route.
They’re open Monday to Friday 7:00 am–8:00 pm, and Saturday to Sunday 8:00 am–6:00 pm. Public holiday hours may vary, so call ahead to confirm.
Call (02) 9516 1466 or visit https://www.sydneyanimalhospitals.com.au/locations/inner-west for more information.
You can book online via their website, or call the clinic if you need help or have an urgent concern. Same-day slots are sometimes available, but book early for weekends and public holidays.
Consultation fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so prices vary by clinic and case. Call the clinic for a current consultation quote and ask for an itemised written estimate for any procedures. After-hours or public-holiday visits typically attract higher fees. Consider pet insurance and, if needed, payment-plan options; ask the clinic what they accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. In some cases they may be able to process pet-insurance claims and charge only the gap—bring your policy details and ask when booking.
Yes—urgent and emergency care is available during extended hours, including Sundays and some public holidays. Availability outside standard hours can change, so call ahead before you leave, and be aware after-hours fees are usually higher.
Yes—Annandale Parking is about a 10-minute walk from the clinic. If you’re driving, plan a little extra time and check local signage; for the closest options, use Google Maps.
They provide dentistry and dental surgery, orthopaedic procedures (CCL/ACL and luxating patella), urgent and emergency care, end-of-life and palliative care, a cat boarding cattery, and gentle handling for anxious or reactive pets.
Pet owners rate it 4.8 out of 5 from 322 reviews. People praise skilled, compassionate vets, thorough exams, clear explanations, successful surgeries and dental work, careful post-op follow up, easy online booking and Sunday availability; a few mention long waits, occasional admin miscommunication or billing surprises, and rare concerns about manner or outcomes.
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Have you ever been seen here successfully without a reservation?
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