What owners report about visiting
3 community reports｜2/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
Can you rely on it
This suggests it may vary by time of day, vet roster, crowd levels or department. We suggest calling to confirm before visiting.
Your experience helps too
Your experience helps everyone tell whether this is a one-off or a common situation.
What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the vet—often mentioned as Dr Simon—for being knowledgeable, trustworthy and genuinely caring, with clear explanations and preventative advice. Many long‑term clients (10–20+ years) highlight honest care without unnecessary upselling and fair, reasonable fees. Several reviews also note fast service and a clean clinic, and multiple pet owners appreciated expert help with export paperwork for cats travelling to Korea.
💬Common Feedback & Suggestions
While most reviews are positive, a recurring concern is the front‑desk experience: multiple people report rude or abrupt receptionist/nurse interactions, administrative mistakes and unhelpful phone manner. Some found the clinic inconvenient at times due to restricted entry/being asked to wait outside and an instance of closing earlier than advertised. One reviewer reported a very serious microchipping error that harmed their puppy and described poor follow‑up and disputes over fees. Overall sentiment remains strongly favourable, but these issues were raised by several reviewers.
🏥Clinic Specialties
- Canine and feline general medicine
- Vaccinations and preventative care
- Microchipping and registration support
- Pet travel and export certificates (e.g., to Korea)
- End‑of‑life care and euthanasia support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—several reviewers note it’s appointments only and visits can be quick when scheduled.
- Call before you go to confirm opening hours and any entry requirements, as some reported early closures and being asked to wait outside.
- If you need forms or certificates (e.g., travel/export), bring all documents and double‑check details at the desk to avoid admin errors.
- Discuss treatment options and costs up front; many owners report fair pricing and no pressure for unnecessary tests.
- For pet travel to Korea, ask the clinic early about the process and timeline—they’ve been praised for handling these cases smoothly.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parnell Street Car Park
109mBike Rack
187mMotorcycle Parking
268mStrathfield Plaza Car Park
314mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Everton Rd Veterinary Surgery is at 20 Everton Rd, Strathfield NSW 2135, about a 2‑minute walk from Strathfield train station. Burwood train station is also nearby, around a 12‑minute walk. If you’re driving, Parnell Street Car Park is roughly 1 minute away on foot, and there are bike rack and motorcycle parking options a short walk from the clinic.
They’re open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00 am–12:00 pm, and closed on Sunday. Some reviewers suggest calling ahead to confirm on the day in case of any changes or entry requirements.
Call (02) 9744 0024.
Book by calling the clinic to arrange a time, as several reviewers note it operates by appointments only. If you need travel/export paperwork, ask about required documents and timelines when booking and bring all forms on the day.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate beforehand. Pet insurance may help with eligible costs, and some clinics use payment plans or gap claims (e.g., VetPay, Afterpay, GapOnly)—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts before your visit.
Yes—Parnell Street Car Park is about 109 m (around 1 minute) from the clinic, with a bike rack roughly 2 minutes away and motorcycle parking about 3 minutes away.
The clinic focuses on canine and feline general medicine, vaccinations and preventative care, microchipping and registration support, pet travel and export certificates (including experience with cats travelling to Korea), and end‑of‑life care and euthanasia support.
It holds a 4.4/5 rating from 118 reviews, with many praising Dr Simon’s knowledgeable, honest care, clear explanations, fair pricing and clean facilities, plus efficient help with export paperwork. Some reviewers reported issues with front‑desk manner, administrative errors, and occasional inconvenience around entry or closing times.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds