What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, clear communication and going above and beyond in emergencies and complex cases. Many cited successful surgeries (including spinal surgery, gastropexy and amputations), life‑saving interventions such as tick paralysis care, and gentle end‑of‑life support. Reviewers also valued the clinic’s willingness to fit pets in at short notice, after‑hours help, and the strong follow‑up and updates. The team’s rescue/adoption work and care of a range of species, including rabbits and birds, were also repeatedly highlighted.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few recurring concerns. A handful of owners mentioned parking being tight and occasional communication issues (e.g., slow email replies, brusque phone manner on a weekend, and one complaint about appointment order). Pricing feedback was mostly favourable, but a few reviewers felt overcharged or wanted clearer fee transparency. There was also a rare complaint about a missed diagnosis.
🏥Clinic Specialties
- Emergency and after‑hours care
- Spinal and soft‑tissue surgery
- Tick paralysis treatment and critical care
- End‑of‑life and palliative care
- Exotic and avian medicine (rabbits and birds)
- Rescue, fostering and cat adoptions
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Parking can be tight on site, so allow a little extra time or plan for nearby street parking.
- For emergencies or after‑hours needs, call ahead—reviews note they often accommodate last‑minute cases and have an after‑hours contact.
- If cost is a concern, ask for an upfront estimate and discuss gold‑standard versus budget‑friendly treatment options.
- Mention if your pet is a rabbit, bird or a rescue—staff are experienced with exotics and adoption cases.
- Boarding or day‑care spots and surgeries can book up; reserve in advance, especially around busy periods and holidays.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜20:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Collaroy Park and Ride
376mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Collaroy Veterinary Hospital is at 1185 Pittwater Rd, Collaroy NSW 2097. There isn’t a train or light-rail station within easy walking distance, so driving is usually easiest or check Google Maps for a bus route along Pittwater Rd. Parking can be tight on site; allow a little extra time. Collaroy Park and Ride is about a 5‑minute walk and open 24 hours, and there’s nearby street parking.
They’re open Monday to Friday 8:00 am–8:00 pm, Saturday 8:00 am–5:00 pm, and Sunday 9:00 am–5:00 pm.
Call (02) 9971 8487 or visit http://collaroyvet.com.au/ for more information.
To book an appointment, please call to arrange a time, or visit http://collaroyvet.com.au/ to enquire or check booking options. For urgent or after‑hours needs, call ahead for advice before you travel.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so prices vary by clinic and the care your pet needs. For the current consultation fee at this clinic, please call to get a quote. If your pet may need tests or a procedure, ask for a written, itemised estimate. As they provide after‑hours care, be aware that fees are typically higher outside normal hours. If you have pet insurance, check your policy; some clinics also offer payment‑plan or gap‑claim options—ask what’s available when you book.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
Yes—reviews and the clinic summary indicate emergency and after‑hours support; please call ahead for availability and advice before you set out. Note that after‑hours surcharges are common.
Yes—reviews highlight experience with exotic and avian pets, especially rabbits and birds. Call ahead to confirm your species and the services available.
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