4.4
419 reviews
19 Old Northern Rd, Baulkham Hills NSW 2153, Australia
#afterHoursEmergency#compassionateCare#clearCommunication+12
Sydney Animal Hospitals - Baulkham Hills Pty Ltd
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, patience and genuine care. Many highlighted clear, thorough explanations, respectful handling of anxious pets, and the ability to fit in emergencies or last‑minute appointments, with staff even staying late or helping on weekends. The clinic is repeatedly described as clean, modern and well organised, with helpful follow‑ups after visits. Reviewers also noted strong surgical outcomes and supportive rehabilitation/physio care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners felt fees were high or were surprised by added charges (for example, extra checks performed during a consult), and a couple perceived pressure toward more extensive procedures. Clearer upfront itemisation and explicit consent before add‑ons, plus continued transparency around quotes, could further improve confidence. Otherwise, few consistent concerns were raised.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO/cruciate repairs)
- Rehabilitation and hydrotherapy
- Avian and wildlife care
- Emergency and urgent care
- Soft tissue surgery (tumour and eye ulcer ops)
- Allergy and dermatology management
🏷️Keywords
#compassionateCare#gentleWithAnxiousPets#thoroughExplanations#clearOnCosts#emergencyFitIns#followUpCalls#modernCleanFacility#ampleParking#weekendAvailability#rehabAndHydrotherapy#avianAndExotics#efficientTriage#expertSurgery#griefSupport
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead—reviews note they can often fit in urgent or last‑minute cases, including weekends (a Sunday surcharge may apply).
- Ask for an itemised written estimate and give explicit consent before any add‑on procedures to avoid bill surprises.
- If your pet is anxious, let the team know when booking—they are patient and will work at your pet’s pace.
- Arrive a few minutes early for parking; there are limited spots directly out front.
- If your pet needs orthopaedic surgery, ask about their physiotherapy and hydrotherapy options to support recovery.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sydney Animal Hospitals - Baulkham Hills Pty Ltd is at 472 Windsor Rd, Baulkham Hills NSW 2153. The closest public transport is Hills Showground metro station, about a 31‑minute walk, or Norwest metro station, about a 33‑minute walk; as it’s a long walk, driving or using a bus planned via Google Maps is usually easier. Street parking is available on Windsor Rd and nearby streets—arrive a little early and check local signage.
They’re open Monday to Friday 8:00am–7:00pm, and Saturday–Sunday 9:00am–5:00pm. Hours may differ on public holidays, so call ahead to confirm.
You can call (02) 9157 5557 or enquire via their website: https://www.sydneyanimalhospitals.com.au/locations/baulkham-hills?utm_source=Google&utm_medium=GMB&utm_campaign=Maps-baulkham-hills
Book online through their website or call the clinic to schedule. If it’s urgent or your pet is anxious, mention this when booking so the team can prioritise and help make the visit smoother.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets, so call the clinic for a current quote. For any procedures, ask for an itemised written estimate and give explicit consent before add‑ons. If you need urgent or after‑hours care, be aware fees are typically higher. Pet insurance and payment‑plan options exist in Australia, but availability varies by clinic—ask what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). Call ahead to confirm what this clinic accepts.
Yes—emergency and urgent care are provided, and reviews note they can often fit in urgent or last‑minute cases, including weekends. For after‑hours help, call ahead for advice and availability, as fees are usually higher outside standard hours.
They offer orthopaedic surgery (including TPLO/cruciate repairs), rehabilitation and hydrotherapy, avian and wildlife care, soft tissue surgery (such as tumour and eye‑ulcer operations), and allergy/dermatology management.
Yes—avian and wildlife care are listed among their services; call to confirm if they can see your pet’s species.
Pet owners rate the clinic 4.8/5 from 158 reviews, praising warm, patient care, clear explanations, gentle handling of anxious pets, clean modern facilities, and strong surgical and rehab outcomes. A few reviewers wanted clearer upfront itemisation and explicit consent before add‑ons to avoid bill surprises.
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Other veterinary clinics near Baulkham Hills
291 reviews
332 Windsor Rd, Baulkham Hills NSW 2153, Australia
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 22 June 2026