Terrigal Veterinary Hospital Pty. Limited
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, friendly team and thorough consultations that never feel rushed. Many highlighted strong medical outcomes, including successful orthopaedic and soft‑tissue surgeries, accurate diagnoses, and life‑saving care, with vets going above and beyond in emergencies. Long‑term clients (often 10–30+ years) emphasised clear explanations, honest advice without upselling, and gentle handling of anxious pets. Several also noted smooth recovery after procedures and great support from reception and nursing staff.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A small number of owners reported isolated issues with reception manner or a vet coming across as condescending, and one noted a less‑than‑thorough routine exam. There were occasional scheduling/wait frustrations (e.g., a long wait when arriving late and a time when no vet was immediately available). One recent consultation left an owner dissatisfied with how a suspected sinus issue was handled.
🏥Clinic Specialties
- Orthopaedic knee surgery (CCL/TPLO)
- Soft‑tissue and general surgery
- Emergency care and urgent fit‑ins
- Cardiology assessment and management
- Wildlife and small mammal care
- Puppy school and early training
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs knee surgery, ask about their orthopaedic options (e.g., TPLO) as many owners reported excellent outcomes.
- Book ahead for weekends or urgent concerns; while they often fit emergencies in, popular times can fill quickly.
- If driving, note access/parking details mentioned by reviewers (entry from the Terrigal Drive end of Serpentine).
- Discuss costs and treatment options upfront—reviewers report clear explanations, fair pricing and no pressure to upsell.
- New puppy owners can enquire about their puppy school for training and socialisation.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
197 Terrigal Drive, (entry via Serpentine Road), 197 Terrigal Dr, Terrigal NSW 2260, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Terrigal Veterinary Hospital Pty. Limited is at 197 Terrigal Dr, Terrigal NSW 2260 (entry via Serpentine Rd), and the easiest way to get there is to drive and use nearby street parking. There’s no train or light-rail station within easy walking distance in this area; check Google Maps for the best local bus route. Street parking is typically available—please check signage.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–3:00 pm; closed on Sundays.
Call (02) 4365 2300 or visit http://www.terrigalvet.com.au/ for more information.
To book, please call the clinic during opening hours; for urgent concerns, call ahead so they can prioritise your pet. You can also visit their website to check current booking options.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote and, for any procedure, ask for an itemised written estimate. If you need care outside normal hours, be aware most clinics charge higher after‑hours fees. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay / Google Pay), and some may offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
They provide emergency care and urgent fit‑ins during opening hours—call ahead so the team can prepare. For after‑hours emergencies when the clinic is closed, seek a 24/7 emergency veterinary hospital in your area.
Yes—street parking is typically available near the clinic; please check local signage. Access is from Terrigal Dr via the Serpentine Rd entry.
Based on owner feedback and clinic information, their specialties include:
- Orthopaedic knee surgery (CCL/TPLO)
- Soft‑tissue and general surgery
- Emergency care and urgent fit‑ins
- Cardiology assessment and management
- Wildlife and small mammal care
- Puppy school and early training
Pet owners rate the clinic 4.9/5.0 from 176 reviews, praising the caring, friendly team, thorough unrushed consultations, clear explanations, honest advice without upselling, successful orthopaedic and soft‑tissue surgeries, accurate diagnoses, life‑saving emergency care, smooth recoveries, and supportive reception/nursing staff. A few mentioned occasional reception‑manner issues, one less‑thorough exam, a condescending tone from a vet, and some scheduling/wait frustrations.
Map
Clinic Address
197 Terrigal Drive, (entry via Serpentine Road), 197 Terrigal Dr, Terrigal NSW 2260, Australia
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds