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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, patient manner and clear communication, with many noting how staff listened and adapted care to each pet. Multiple reviews credit the vets with saving pets from paralysis tick, as well as providing excellent dental work and routine procedures. End-of-life care and cremation support were described as thoughtful and respectful, and several long‑term clients expressed strong ongoing trust. Reasonable pricing and flexible payment options were appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only one owner feeling their dog’s paw issue wasn’t resolved on a first visit. There’s little detail provided about waiting times, parking or facility amenities/cleanliness, so expectations there aren’t well documented. Overall, concerns were rare and minor compared with the volume of strong recommendations.
🏥Clinic Specialties
- Tick paralysis treatment and recovery
- Dentistry and dental procedures
- End-of-life and cremation support
- Low-stress handling for anxious dogs
- Desexing, microchipping and vaccinations
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is nervous, let the team know—reviews suggest they can adapt visits (even outdoors) to keep pets calm.
- Act fast in tick season; this clinic is frequently praised for successful paralysis tick treatment.
- For end-of-life or cremation needs, ask about a private room and holding arrangements—they offer considerate support.
- Discuss payment options if needed; reviewers mention flexible arrangements.
- If your usual vet is booked out, call—several reviewers were seen here as first-time clients.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:30〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
kaiju’s parking spot
511mStony Range Regional Botanic Garden Car Park
642mBrookvale Wilson Carpark
789mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Northern Districts Veterinary Hospital is at 67 May Rd, Narraweena NSW 2099. There isn’t a train or light-rail station within easy walking distance, so driving is usually easiest or check Google Maps for nearby bus routes. Nearby parking options include kaiju’s parking spot (about a 6‑minute walk), Stony Range Regional Botanic Garden Car Park (about an 8‑minute walk) and Brookvale Wilson Carpark (about a 10‑minute walk).
They’re open Monday to Friday 8:00am–6:30pm and Saturday 8:30am–12:00pm (no Sunday hours listed); hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (02) 9971 6562 or visit their website at https://www.vetsonline.com.au/ for more information.
The simplest way is to call the clinic to book; you can also visit their website for clinic information and updates.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate. If you require care outside regular hours, be aware after‑hours fees are typically higher. Pet insurance and third‑party payment options exist in Australia; check your cover and discuss any available options with the clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
The clinic lists standard weekday and Saturday hours and doesn’t publish a 24/7 service; for urgent cases during open hours, call ahead, and for emergencies outside these times contact a 24/7 emergency vet in Sydney. If you suspect a paralysis tick, seek veterinary attention immediately.
Yes—nearby options include kaiju’s parking spot (about 511 m, ~6‑minute walk), Stony Range Regional Botanic Garden Car Park (about 642 m, ~8‑minute walk) and Brookvale Wilson Carpark (about 789 m, ~10‑minute walk).
Reviews and clinic information highlight help with tick paralysis treatment and recovery, dentistry and dental procedures, end‑of‑life and cremation support, low‑stress handling for anxious dogs, and routine care such as desexing, microchipping and vaccinations.
The clinic is highly rated at 4.7/5 (28 reviews), with owners praising compassionate care, clear communication, successful paralysis tick treatment, quality dental work, and thoughtful end‑of‑life support; many mention reasonable pricing and flexible payment arrangements, with only rare minor concerns noted.
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Have you ever been seen here successfully without a reservation?
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