138 reviews
20 Hill St, Camden NSW 2570, Australia
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, empathetic and professional, with clear explanations and thorough, conservative assessments. Many report good outcomes from surgeries (including ACL repairs) and dental work, and say their pets are handled gently, even when anxious. People appreciated being squeezed in at short notice and felt well supported during difficult moments like euthanasia. Long‑term loyalty is common, with many saying they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
While most feedback is positive, a minority raised concerns about cost—citing pricey quotes (such as for X‑rays), rising medication prices, or feeling revenue‑driven. A few mentioned long waits or strict appointment‑only triage even in urgent situations. There are isolated reports of misdiagnosis, a surgical complication, limited post‑op follow‑up, or brusque front‑desk interactions. Overall sentiment remains strongly favourable, but pricing and occasional service lapses were the main pain points.
🏥Clinic Specialties
- Orthopaedic procedures including ACL repair
- Dentistry and dental extractions
- General surgery and wound repair
- End-of-life and euthanasia support
- Avian and exotic pet care
- Cat boarding
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#surgicalExpertise#dentalCare#emergencySqueezeIns#euthanasiaSupport#exoticAndAvianCare#catBoarding#cleanFacilities#pricingTransparency#pricingConcerns#longWaits#appointmentOnlyPolicy#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and call first for urgent cases to confirm they can see you, as some reviews mention an appointment‑only policy.
- Ask for written, itemised estimates and discuss medication pricing to avoid surprises.
- Prepare questions—vets here are good at explaining procedures, recovery plans and costs upfront.
- If your pet needs surgery or dental work, confirm the post‑op care plan and follow‑up schedule before you leave.
- Check current opening hours (some reviewers mention 7‑day service) and ask about availability if you’re flexible.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Macarthur Veterinary Group - Camden is at 6 Ironbark Ave, Camden NSW 2570. It’s in the suburb of Camden. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—check local signage and time limits. Alternatively, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 9:00am–7:00pm, and Saturday to Sunday 9:00am–12:00pm. Public holiday hours may vary, so check ahead before visiting.
You can call (02) 4655 7664. For general information, visit http://www.macarthurvet.com.au/.
Book by calling the clinic to secure a time. Reviews mention an appointment-only approach, so it’s best to book ahead; for urgent cases, call first to confirm they can see your pet.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. For a current quote, call the clinic and ask; for any procedure, request an itemised written estimate. If you need after‑hours emergency care, fees are typically higher at most clinics. You may also wish to ask generally about pet insurance claims or payment‑plan options.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may process pet‑insurance gap claims or offer payment plans. Call ahead to confirm what this clinic accepts on the day.
Their posted hours are Monday–Friday 9:00am–7:00pm and Saturday–Sunday 9:00am–12:00pm, and reviews note they can sometimes squeeze in urgent cases during opening hours. For emergencies outside these times, call first to check availability or search for a 24/7 emergency vet nearby.
Yes—street parking is typically available near the clinic on Ironbark Ave and surrounding streets; please check local signage and time limits. No dedicated paid car park was identified nearby.
Services highlighted in reviews include orthopaedic procedures (including ACL repair), dentistry and dental extractions, general surgery and wound repair, end‑of‑life and euthanasia support, avian and exotic pet care, and cat boarding.
Pet owners rate the clinic 4.7 out of 5.0 (241 reviews), praising compassionate, professional care, clear explanations, gentle handling, and good outcomes from surgeries and dental work. Some mention higher costs for certain services, occasional long waits or strict appointment‑only triage, and isolated issues like misdiagnosis or brusque front‑desk interactions, but overall sentiment is very positive.
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Last updated: 22 June 2026