669 reviews
138 Burdekin Rd, Quakers Hill NSW 2763, Australia
#compassionateCare#skilledSurgery#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate manner of the vets and nurses, describing them as knowledgeable, thorough and professional. Many noted smooth recoveries after procedures, successful surgeries, and helpful advice, with some long‑term clients returning for years. People also appreciated being squeezed in for urgent issues, friendly reception staff, easy booking, and a clean, tidy clinic.
💬Common Feedback & Suggestions
While the overall sentiment is very positive, several reviewers felt prices were high, with a few citing hidden or unexpected charges. A number of comments mentioned time management issues such as long waits, delayed grooming pick‑ups, or last‑minute scheduling changes. There were occasional reports of staff coming across as rude or judgmental, and grooming outcomes were mixed, including nail trims that caused bleeding and unsatisfactory clips. A small number also flagged gaps in post‑op communication or admin slip‑ups.
🏥Clinic Specialties
- Preventive care and vaccinations
- Grooming and coat clipping
- Orthopaedic and soft-tissue surgery
- Emergency and urgent care
- End-of-life and euthanasia support
- Puppy school and training classes
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#thoroughExams#emergencyFitIns#easyBooking#cleanClinic#longTermClients#pricingConcerns#transparentCosts#longWaits#groomingServices#postOpCommunication#occasionalRudeness#parkingAvailable#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront and confirm what the consult includes (e.g., ear/eye checks, medications) to avoid bill surprises.
- Book ahead and, if you can, choose a weekday; arrive a little early and confirm which vet you’re seeing to minimise delays or mix‑ups.
- If using grooming or nail trims, give very clear instructions on style/length and flag any sensitivities or past issues.
- For urgent problems, call first—reviewers report they’re often able to accommodate same‑day or walk‑in cases.
- After any procedure, request written post‑op care and a follow‑up plan before you leave.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets at Acacia Gardens is at 184 Pye Rd, Quakers Hill NSW 2763. It’s about a 23‑minute walk from Marayong train station or 24 minutes from Quakers Hill station, which is a fairly long walk, so consider driving or planning a bus via Google Maps. Street parking is typically available near the clinic—check local signage.
They’re open Monday to Friday 9:00 am – 6:30 pm, and Saturday 9:00 am – 1:00 pm. They are closed on Sundays.
Call (02) 9837 5410 or visit http://www.acaciagardensvet.com.au/ for more information.
To book, please call the clinic; you can also visit their website to learn more about services. For urgent problems, call first—reviewers note they’re often able to accommodate same‑day cases.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets, so the best way to know the current consult fee is to call the clinic for a quote. If your pet may need a procedure, ask for a written, itemised estimate and clarify what the consult includes to avoid bill surprises; if you require after‑hours care, be aware fees are typically higher. Pet insurance and some payment‑plan options exist in general—ask what might suit your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts on the day.
They provide emergency and urgent care services and reviewers report they can often fit in urgent cases during opening hours. If you need help after hours, call ahead to confirm availability and guidance; note that after‑hours fees are usually higher.
Yes—street parking is typically available around the clinic in Quakers Hill; please check local signage for any time limits or restrictions.
Available services include preventive care and vaccinations, grooming and coat clipping, orthopaedic and soft‑tissue surgery, emergency and urgent care, end‑of‑life and euthanasia support, and puppy school/training classes.
Vets at Acacia Gardens is well reviewed, with a 4.5/5.0 rating from 310 reviews. Owners praise the caring, knowledgeable vets and nurses, smooth recoveries after procedures, helpful advice, friendly reception, easy booking and a clean clinic. Common feedback includes concerns about higher pricing or unexpected charges, occasional long waits or scheduling changes, mixed grooming outcomes, and a few admin or communication hiccups.
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Last updated: 22 June 2026