Gordon Veterinary Hospital
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and compassion, citing thorough exams, clear explanations, and strong outcomes from surgeries and complex cases (including knees, arthritis, hip dysplasia, tick poisoning, diabetes, and urinary blockages). The team is described as kind and empathetic, with excellent follow‑up and support during difficult end‑of‑life decisions. Many noted efficient, well‑organised service, easy booking (including an app), weekend/extended hours, and convenient parking, plus thoughtful touches like separate cat/dog entries and help for reactive dogs.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns raised include pricing being on the higher side for some, one report of an unexplained price increase, and occasional admin/communication hiccups (a rescheduling text mix‑up and confusion about advertised after‑hours surgery vs phone advice). One reviewer mentioned a past adoption process error, and another alleged an unprofessional interaction, but these were isolated compared with the dominant positive trend.
🏥Clinic Specialties
- Orthopaedic surgery and PennHIP assessments
- Soft‑tissue surgery and foreign body removal
- Tick poisoning and urgent care
- Compassionate palliative and euthanasia care
- Small mammal and avian/exotic medicine (guinea pigs, rabbits, chickens, wildlife)
- Boarding and on‑site puppy school
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online system or app to book—reviewers found it quick and reliable, and weekend slots are available.
- If your pet is reactive, call from the car; staff can let you know when it’s quiet to bring them straight in.
- Ask for an itemised estimate upfront, as prices can feel higher to some; reviewers also noted the team is transparent.
- There’s easy on‑site parking and separate cat and dog entrances to reduce stress.
- For after‑hours needs, phone ahead to confirm availability and whether you should go to a 24‑hour emergency service.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜19:00 | |||||||
| 07:30〜16:00 | |||||||
| 08:30〜11:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parkable
150mBunnings Pymble carpark entrance
165mBridge Street Car Park
201mByvan Parking PTY Ltd.
239mCar Park
334mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gordon Veterinary Hospital is located at 19 Ryde Rd, Pymble NSW 2073, and it’s about a 10‑minute walk from Pymble train station. Gordon train station is also nearby (around a 13‑minute walk). If you’re driving, there is easy on‑site parking and nearby options including Parkable (~2 minutes’ walk), the Bunnings Pymble car park entrance (~2 minutes), and Bridge Street Car Park (~3 minutes).
They’re open Mon–Fri 7:00 am–7:00 pm, Sat 7:30 am–4:00 pm, and Sun 8:30 am–11:30 am. Hours may vary on public holidays, so call ahead to confirm.
You can contact Gordon Veterinary Hospital on (02) 9498 3000 or via their website at https://www.gordonvet.com.au/.
You can book online via their website or app, or call the clinic for assistance. Reviews note that weekend and extended hours are available, and online booking is quick and reliable.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote before you visit, and ask for an itemised written estimate for any procedure. If you need after‑hours or urgent care, be aware that fees are typically higher. If you have pet insurance or are considering payment‑plan options, check with the clinic at booking to see what they can accommodate.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what Gordon Veterinary Hospital accepts.
They provide urgent care during opening hours (including help for tick poisoning), and for after‑hours needs you should call ahead to confirm availability or whether to go to a 24‑hour emergency hospital. Note that after‑hours fees are generally higher than daytime visits.
Yes—reviews mention easy on‑site parking, plus nearby options such as Parkable (~2 minutes’ walk), the Bunnings Pymble car park entrance (~2 minutes), and Bridge Street Car Park (~3 minutes).
Gordon Veterinary Hospital offers orthopaedic surgery (including PennHIP assessments), soft‑tissue surgery and foreign body removal, urgent care for tick poisoning, compassionate palliative and euthanasia care, small mammal and avian/exotic medicine (e.g., rabbits, guinea pigs, chickens, wildlife), plus boarding and an on‑site puppy school.
Pet owners rate them highly at 4.8/5.0 from around 300 reviews, praising skilled and compassionate vets, thorough exams, clear communication, strong surgical outcomes, and efficient, well‑organised service with convenient hours and parking. A few reviewers felt pricing could be higher than expected and mentioned occasional admin/communication hiccups, but the overall trend is strongly positive.
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