Potts Point Veterinary Hospital
What owners report about visiting
3 community reports｜2/5 details added｜Updated 8/6
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner has said they are unsure, so far — still awaiting owners familiar with this clinic.
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their kindness, patience and clear, thorough explanations, with many noting follow‑up calls and feeling unrushed. Numerous reviews cite excellent outcomes across routine care and complex issues (from chronic ear problems to knee surgery, dental work and senior‑pet care), and compassionate end‑of‑life support. Cat owners in particular highlight calm, feline‑friendly handling and options like boarding, while many found the team accommodating with appointments and new‑pet guidance (including puppy preschool).
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority raised concerns around pricing transparency, hidden fees (especially for boarding) or feeling pushed toward costlier options. A few owners reported brusque or judgmental interactions, or felt let down when seeking help without an appointment near closing or on weekends. Parking is limited and can be tricky, though those nearby find it convenient. There are isolated complaints about misdiagnosis or poor handling, but these are uncommon compared with the overall trend.
🏥Clinic Specialties
- Orthopaedic knee surgery for small dogs
- Dentistry and dental surgery
- Chronic ear infection management
- End-of-life and palliative care
- Cat boarding and feline-friendly handling
- Puppy preschool and new‑pet guidance
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—walk‑ins near closing or on weekends may not be accommodated, especially for non‑urgent issues.
- Allow extra time for parking or consider walking/public transport, as parking nearby can be limited.
- Ask for an itemised estimate upfront and clarify boarding inclusions (e.g., food) to avoid surprise fees.
- Let staff know if your pet is anxious or a cat—they can provide quieter spaces and gentle handling.
- If budget is a concern, discuss options and priorities early so a plan can be tailored to your needs.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 07:00〜19:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Motorcycle Parking
136mSecure Parking - Kings Cross, Elizabeth Bay Car Park
193mManning st motorcycle parking
315mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Potts Point Veterinary Hospital is at G01/41B Elizabeth Bay Rd, Elizabeth Bay NSW 2011. It’s about a 7‑minute walk from Kings Cross train station and around a 14‑minute walk from Edgecliff train station. If you’re driving, Secure Parking – Kings Cross, Elizabeth Bay Car Park is roughly a 2‑minute walk away, with additional motorcycle parking nearby; street parking can be limited, so allow extra time.
They’re open Monday to Thursday 7am–7pm, Friday 7am–6pm and Saturday 9am–5pm, and closed on Sunday. Hours may change on public holidays, so call ahead to confirm.
Call (02) 8097 0060 or visit http://www.pottspointvet.com.au/ for more information.
You can book by calling the clinic or visiting their website to see current booking options. It’s best to book ahead—walk‑ins near closing or on weekends may not be accommodated, especially for non‑urgent issues.
Veterinary fees in Australia aren’t regulated by the government and there’s no Medicare for pets, so consultation prices vary by clinic and visit type. For the most accurate, current quote, call the clinic and ask for an itemised written estimate for any procedures; if you need care outside normal hours, note that after‑hours fees are typically higher. If you have pet insurance or prefer payment‑plan options (e.g. VetPay, Afterpay, GapOnly), check your eligibility and ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may also support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts before your visit.
Yes—Secure Parking – Kings Cross, Elizabeth Bay Car Park is about a 2‑minute walk, with motorcycle parking options within a few minutes’ walk. Street parking in Elizabeth Bay can be limited, so plan a little extra time or consider public transport.
Owners highlight services including orthopaedic knee surgery for small dogs, dentistry and dental surgery, chronic ear infection management, end‑of‑life and palliative care, cat boarding with feline‑friendly handling, and puppy preschool with new‑pet guidance.
Yes—reviews consistently mention calm, feline‑friendly handling, quieter spaces for anxious cats, and the option for cat boarding.
It’s well regarded with a 4.6/5.0 rating from 213 reviews, with praise for kind, patient vets and nurses, clear explanations, follow‑up calls and excellent outcomes across routine and complex care. Some owners note pricing transparency concerns and tricky parking, and a few mention brusque interactions or difficulty being seen near closing, but the overall sentiment is strongly positive.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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