Selwood House Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, professional vets and nurses, noting clear explanations, follow-up calls, and a gentle, thorough approach. Many cited excellent outcomes in complex cases—emergency surgeries, fracture repairs, dental work, and chronic condition management—and strong knowledge of rabbits, birds and ferrets. People also appreciated easy bookings, reminders, being squeezed in for urgent cases (even as new clients), and the calm, homely clinic environment.

💬Common Feedback & Suggestions

Reviews were overwhelmingly positive, with only a few recurring concerns. Several owners felt prices were high, including one surprise bill when costs weren’t discussed beforehand and comments about expensive cattery rates. A small number mentioned occasional waits and one flagged access difficulties due to front stairs. Clearer upfront estimates and attention to accessibility would address most of the negative points raised.

🏥Clinic Specialties

  • Orthopaedic and soft-tissue surgery
  • Dentistry and dental extractions
  • Exotic and avian medicine (rabbits, birds, ferrets)
  • Behavioural consultations for difficult cases
  • Emergency and urgent care
  • Cattery and pet boarding

🏷️Keywords

#compassionateCare#knowledgeableVets#clearCommunication#thoroughExams#emergencyAccommodations#squeezesInUrgentCases#friendlyReception#followUpCalls#calmEnvironment#heritageBuilding#separateCatDogAreas#accessibilityConcerns#mixedPricingViews#catteryBoarding#exoticPetExpertise#successfulSurgeries

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised estimate before tests or procedures to avoid bill surprises.
  • Call early if you need an urgent or Saturday appointment; reviewers were often squeezed in at short notice, even as new clients.
  • Use the separate cat and dog waiting areas to help reduce your pet’s stress.
  • If mobility is a concern, phone ahead to discuss assistance or access options due to front stairs.
  • Confirm current cattery rates and availability before boarding, as some reviewers found prices higher than expected.
📊 **Overall Ratings** - Medical Expertise: 95% satisfied - Service Attitude: 94% satisfied - Convenience: 88% satisfied - Pricing: 45% satisfied - Cleanliness: 96% satisfied - Recommendability: 96% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, professional vets and nurses, noting clear explanations, follow-up calls, and a gentle, thorough approach. Many cited excellent outcomes in complex cases—emergency surgeries, fracture repairs, dental work, and chronic condition management—and strong knowledge of rabbits, birds and ferrets. People also appreciated easy bookings, reminders, being squeezed in for urgent cases (even as new clients), and the calm, homely clinic environment. 💬 **Common Feedback & Suggestions** Reviews were overwhelmingly positive, with only a few recurring concerns. Several owners felt prices were high, including one surprise bill when costs weren’t discussed beforehand and comments about expensive cattery rates. A small number mentioned occasional waits and one flagged access difficulties due to front stairs. Clearer upfront estimates and attention to accessibility would address most of the negative points raised. 🏥 **Clinic Specialties** - Orthopaedic and soft-tissue surgery - Dentistry and dental extractions - Exotic and avian medicine (rabbits, birds, ferrets) - Behavioural consultations for difficult cases - Emergency and urgent care - Cattery and pet boarding 🏷️ **Tags** #compassionateCare #knowledgeableVets #clearCommunication #thoroughExams #emergencyAccommodations #squeezesInUrgentCases #friendlyReception #followUpCalls #calmEnvironment #heritageBuilding #separateCatDogAreas #accessibilityConcerns #mixedPricingViews #catteryBoarding #exoticPetExpertise #successfulSurgeries 🐾 **Tips for Pet Owners** - Ask for an itemised estimate before tests or procedures to avoid bill surprises. - Call early if you need an urgent or Saturday appointment; reviewers were often squeezed in at short notice, even as new clients. - Use the separate cat and dog waiting areas to help reduce your pet’s stress. - If mobility is a concern, phone ahead to discuss assistance or access options due to front stairs. - Confirm current cattery rates and availability before boarding, as some reviewers found prices higher than expected.

Contact

Clinic phone
(02) 4758 8990
Official website
selwoodvets.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:30〜12:30
08:30〜18:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

41 Railway Parade, Hazelbrook NSW 2779, Australia

Open in Google Maps

Parking

Hazelbrook Station Commuter Car Park

19m
Hazelbrook NSW 2779, Australia

Hazelbrook shops - lower car park

335m
Hazelbrook NSW 2779, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Selwood House Veterinary Hospital is at 41 Railway Parade, Hazelbrook NSW 2779, just a short walk from Hazelbrook train station. It’s about a 1‑minute walk (approximately 69 m) from the train station. If you’re driving, there’s 24‑hour parking at Hazelbrook Station Commuter Car Park (~19 m, about 0 min walk) and Hazelbrook shops – lower car park (~335 m, about 4 min walk). If mobility is a concern due to front stairs, call ahead to discuss access or assistance.

They’re open Monday to Friday 8:30 am–6:30 pm and Saturday 8:30 am–12:30 pm; closed on Sundays.

You can call the clinic on (02) 4758 8990. For general information, visit http://www.selwoodvets.com.au/.

Call the clinic during opening hours to book, or check their website for current options. For urgent concerns, call first—reviewers noted the team often squeezes in urgent cases—and book early for Saturdays as they can fill quickly.

Veterinary fees in Australia aren’t government‑regulated and vary by clinic, and Medicare does not cover pets. For the most current consultation fee, call the clinic and ask for an itemised written estimate for any tests or procedures. If you need after‑hours care at any clinic, fees are typically higher. Consider pet insurance and, if needed, ask about payment‑plan options.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—options vary by clinic, so call ahead to confirm what this clinic accepts.

They provide emergency and urgent care; call ahead so the team can prepare and advise you. For care outside normal opening hours, call first or check their website for guidance or referral options.

They offer orthopaedic and soft‑tissue surgery, dentistry and dental extractions, exotic and avian medicine (including rabbits, birds and ferrets), behavioural consultations, emergency/urgent care, and a cattery/pet boarding service.

Yes—reviews highlight strong knowledge of rabbits, birds and ferrets, and the clinic lists exotic and avian medicine among its services.

Pet owners rate the clinic 4.8/5.0 from 219 reviews, praising caring, professional vets and nurses, clear explanations, follow‑up calls, successful outcomes in complex cases, and a calm environment with separate cat and dog areas. A few mentioned higher prices, one surprise bill when costs weren’t discussed upfront, occasional waits, and access difficulties due to front stairs—asking for an estimate beforehand and discussing access needs can help.

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Source: Google Maps
Last updated: 22 June 2026