Ourvet Erina

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, friendly team and vets who take time to explain conditions and options. Many mention thorough exams, skilled treatment and smooth procedures (from emergencies to dentals), with reassuring follow-up calls and regular updates. Several reviewers were fitted in promptly for urgent issues and felt the fees were fair.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns raised. A couple of comments noted access issues such as limited vet availability on some days and an instance where the clinic appeared closed without clear communication. One bird owner was referred elsewhere for a beak and nail trim, suggesting avian services may be limited, and there was a single remark about a snappy phone manner.

🏥Clinic Specialties

  • Dentistry and dental cleanings
  • Emergency and urgent care
  • Orthopaedic surgery and aftercare
  • Diagnostic imaging (x‑rays and ultrasound)
  • Rabbit and guinea pig medicine
  • Preventive care and vaccinations

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#promptAppointments#emergencyFitIns#fairPricing#followUpCalls#dentalCare#diagnosticImaging#orthopaedicSurgery#smallMammalCare#limitedHours#avianCareLimitations

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead for urgent cases—multiple reviewers were fitted in quickly, including emergencies.
  • Ask about dental and imaging availability if needed; reviewers cite successful teeth cleans and access to x‑rays/ultrasound.
  • If you have birds or other exotics, confirm they can perform the specific procedure (e.g., beak or nail trims) before visiting.
  • Consider their membership/discount program if you want to manage routine costs and potential emergencies.
  • Double‑check current hours and vet availability before you go, especially for time‑sensitive appointments.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 95% satisfied - Convenience: 80% satisfied - Pricing: 100% satisfied - Cleanliness: 90% satisfied - Recommendability: 100% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, friendly team and vets who take time to explain conditions and options. Many mention thorough exams, skilled treatment and smooth procedures (from emergencies to dentals), with reassuring follow-up calls and regular updates. Several reviewers were fitted in promptly for urgent issues and felt the fees were fair. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns raised. A couple of comments noted access issues such as limited vet availability on some days and an instance where the clinic appeared closed without clear communication. One bird owner was referred elsewhere for a beak and nail trim, suggesting avian services may be limited, and there was a single remark about a snappy phone manner. 🏥 **Clinic Specialties** - Dentistry and dental cleanings - Emergency and urgent care - Orthopaedic surgery and aftercare - Diagnostic imaging (x‑rays and ultrasound) - Rabbit and guinea pig medicine - Preventive care and vaccinations 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExams #promptAppointments #emergencyFitIns #fairPricing #followUpCalls #dentalCare #diagnosticImaging #orthopaedicSurgery #smallMammalCare #limitedHours #avianCareLimitations 🐾 **Tips for Pet Owners** - Call ahead for urgent cases—multiple reviewers were fitted in quickly, including emergencies. - Ask about dental and imaging availability if needed; reviewers cite successful teeth cleans and access to x‑rays/ultrasound. - If you have birds or other exotics, confirm they can perform the specific procedure (e.g., beak or nail trims) before visiting. - Consider their membership/discount program if you want to manage routine costs and potential emergencies. - Double‑check current hours and vet availability before you go, especially for time‑sensitive appointments.

Contact

Clinic phone
(02) 4363 6255

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

Erina Fair Shopping Centre, Terrigal Dr, Erina NSW 2250, Australia

Open in Google Maps

Parking

Toymate Loading Dock

78m
Terrigal Dr after, Penrose Cres, Erina NSW 2250, Australia

Erina Fair Loading Dock 9

132m
618/658 Terrigal Dr, Erina NSW 2250, Australia

Bike Rack

142m
Erina NSW 2250, Australia

Erina Fair Loading Dock 1

198m
Shop T075, ERINA FAIR, 620/658 Terrigal Dr, Erina NSW 2250, Australia

Car Park

231m
Tarragal Glen Ave before Terrigal Dr, Erina NSW 2250, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Ourvet Erina is inside Erina Fair Shopping Centre, Terrigal Dr, Erina NSW 2250. There isn’t a train/metro/light-rail station within easy walking distance, so driving or taking a local bus planned via Google Maps is best. Nearby parking includes the Toymate Loading Dock (about a 1‑minute walk) and Erina Fair Loading Dock 9 (about 2 minutes), with a bike rack roughly 2 minutes away.

Please call ahead to confirm the current opening hours, as times can vary by day and vet availability.

You can call Ourvet Erina on (02) 4363 6255. For more information, visit https://www.ourvet.com.au/pages/clinics/erina?utm_source=googlemybusiness&utm_medium=organic

You can book by calling the clinic or using the online contact/booking option on their website: https://www.ourvet.com.au/pages/clinics/erina?utm_source=googlemybusiness&utm_medium=organic. For urgent issues, call ahead so the team can advise and try to fit you in.

Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case—call the clinic for a current quote. For any procedure, ask for a written, itemised estimate. If you need care after hours, fees are typically higher than daytime visits. You can also consider pet insurance or third‑party payment‑plan options; check with the clinic about what they accept.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what’s available at this clinic.

They accommodate urgent cases and emergencies, with reviewers noting they were fitted in promptly; after‑hours availability isn’t stated, so call ahead to confirm same‑day capacity. If the clinic is closed, seek a 24/7 emergency veterinary hospital.

Yes—Toymate Loading Dock is about a 1‑minute walk and Erina Fair Loading Dock 9 is about 2 minutes away, with a bike rack roughly 2 minutes away. You can also check Google Maps for the best Erina Fair car park options before you go.

Services include dentistry and dental cleans; emergency and urgent care; orthopaedic surgery and aftercare; diagnostic imaging (x‑rays and ultrasound); rabbit and guinea pig medicine; and preventive care and vaccinations.

Yes—small mammals such as rabbits and guinea pigs are seen. Bird services may be limited (a reviewer reported being referred elsewhere for a beak and nail trim), so please call ahead to confirm availability for your species and the specific procedure you need.

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Source: Google Maps
Last updated: 22 June 2026