What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and their clear, thorough communication. Many cited skilled vets who diagnose well, explain options, and deliver good outcomes, including successful surgeries and supportive senior pet care. Gentle handling of nervous pets, thoughtful end‑of‑life support (including bereavement touches), and long‑term trust from locals were recurring themes. Several also mentioned clean consult rooms and a welcoming atmosphere.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns raised. A handful of comments mentioned being turned away without an appointment or close to closing time, and one noted a long wait. Pricing drew mixed feedback: while some found fees reasonable or affordable, others felt certain products were expensive or that extra consultations were suggested. There were isolated remarks about curt service, but these were uncommon compared with the many compliments.
🏥Clinic Specialties
- Compassionate euthanasia and end‑of‑life support
- Brachycephalic airway/soft palate surgery
- General surgery and post‑operative care
- Preventive care and vaccinations
- Puppy school and new‑puppy guidance
- Wildlife triage via WIRES
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow a little extra time, as waits can occur during busy periods.
- If your pet needs urgent care or it’s close to closing time, phone first to confirm availability.
- Discuss treatment plans and costs up front, and ask about alternatives or sourcing preventatives if price is a concern.
- If facing end‑of‑life decisions, speak with the team early about supportive options and aftercare.
- For injured wildlife or found strays, call ahead or coordinate through WIRES to streamline handover.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Macarthur Veterinary Group - Mount Annan is at 17/2-4 Main St, Mount Annan NSW 2567. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available around Main St—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday 9:00am–7:00pm and Saturday 9:00am–12:00pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can call (02) 4647 7722 or visit http://www.macarthurvet.com.au/ for more information and updates.
The easiest way is to call the clinic to arrange a time, or visit their website to view options and advice. If your pet needs urgent care or it’s close to closing time, call ahead to confirm availability.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, so call the clinic for a current consultation quote. Medicare doesn’t cover pets. For any procedures, ask for a written, itemised estimate before you proceed. After-hours emergency hospitals typically charge higher fees. If you have pet insurance or prefer payment-plan options, ask what they can accommodate.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some can process pet-insurance gap claims or offer payment plans; please call ahead to confirm what this clinic accepts.
The clinic lists daytime hours (Mon–Fri 9am–7pm, Sat 9am–12pm) and does not advertise a dedicated after-hours service. During business hours they can assess urgent cases; outside these times, seek a 24/7 emergency vet in your area and call ahead first.
Yes—street parking is typically available around Main St near the clinic; check local signage for time limits. Allow a few extra minutes during busy periods.
Services noted include compassionate euthanasia and end-of-life support, brachycephalic airway/soft palate surgery, general surgery with post-operative care, preventive care and vaccinations, puppy school and new-puppy guidance, and wildlife triage via WIRES.
Pet owners rate the clinic 4.7 out of 5 (176 reviews), praising the friendly, compassionate team, clear communication, gentle handling and clean facilities, with many positive outcomes including surgeries and senior-pet care. A few mentioned waits at busy times, being turned away without an appointment close to closing, and mixed views on pricing.
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Have you ever been seen here successfully without a reservation?
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