What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and the vets’ clear, thorough explanations. Many cited excellent outcomes across surgeries, tick detection/treatment, emergencies and ongoing care, with several long‑term clients stating they wouldn’t go anywhere else. Reviewers also valued the reasonable pricing and the welcoming feel of the clinic. Special expertise with birds, chickens/ducks and small pets was repeatedly highlighted.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns noted. A small number of owners reported communication or reception issues, including delayed call-backs and one negative interaction with a nurse, and one reviewer felt the clinic could be more organised. One comment mentioned stairs from the carpark being tricky with a carrier, though a front ramp is available. Aside from these isolated points, most feedback was strongly favourable.
🏥Clinic Specialties
- Avian and bird medicine
- Backyard poultry (chickens and ducks)
- Small mammal care (rabbits, guinea pigs, mice)
- Soft-tissue surgery and tumour removal
- Tick identification and treatment
- Palliative and end-of-life care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking option for convenience and to secure a time that suits you.
- If you have birds or backyard poultry, ask to see the avian-savvy vet for specialised care.
- Street parking with a front ramp is available if stairs from the rear carpark are difficult with carriers.
- Mention if your pet is anxious or fearful—the team is patient and supportive with nervous animals.
- For urgent or end-of-life visits, call ahead to help the team prepare and avoid communication delays.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜16:00 | |||||||
| 08:30〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Springwood Commuter Carpark
259mBike Rack
365mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Springwood Veterinary Clinic is at 12 Ferguson Rd, Springwood NSW 2777. It’s about a 4‑minute walk (approx. 345 m) from Springwood train station. If you’re driving, street parking is available and the Springwood Commuter Carpark is roughly a 3‑minute walk (about 259 m) from the clinic.
They’re open Monday to Thursday 8:30 am–5:00 pm and Friday 8:30 am–4:00 pm, and closed on Saturdays and Sundays. Hours may change on public holidays, so check before you visit.
You can reach the clinic on (02) 4751 1888 or via their website at https://www.springwoodvet.com.au/.
Book online via the clinic’s website or call to arrange a time. For urgent or end‑of‑life visits, call ahead so the team can prepare.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. For current pricing at Springwood Veterinary Clinic, please call to request a quote. If your pet needs a procedure, ask for an itemised written estimate. If you require after‑hours emergency care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
The clinic does not list dedicated after‑hours services; for emergencies outside opening hours, contact a 24/7 emergency vet hospital. For urgent cases during opening hours, call ahead so the team can assist promptly.
Yes—street parking is available and the Springwood Commuter Carpark is about a 3‑minute walk away. There’s also a front ramp if the stairs from the rear carpark are tricky with a carrier.
The clinic provides avian and bird medicine; care for backyard poultry (chickens and ducks); small mammal care (rabbits, guinea pigs, mice); soft‑tissue surgery and tumour removal; tick identification and treatment; and palliative and end‑of‑life care.
Pet owners rate the clinic 4.8/5.0 from 124 reviews, praising the compassionate, friendly team, clear explanations, and strong outcomes across surgery, tick treatment, emergencies and ongoing care, along with reasonable pricing and a welcoming feel. A few noted occasional communication delays or a reception issue, and one mentioned stairs from the rear carpark (a front ramp is available), but overall feedback is strongly favourable.
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Have you ever been seen here successfully without a reservation?
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