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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and knowledgeable vets. Many highlighted the clinic’s ability to fit in emergencies and short‑notice visits (including Christmas Eve and public holidays), along with gentle handling for nervous or anxious pets. Reviewers also appreciated clear explanations and supportive end‑of‑life care, and described the facilities as clean and welcoming with easy parking. Cat boarding was also mentioned positively.
💬Common Feedback & Suggestions
A minority of reviews reported communication issues and front‑desk concerns, describing some reception interactions as rude or unhelpful, and one or two vets as lecturing or overly forceful. Pricing drew mixed feedback, with one report of a significantly higher vaccine cost than a nearby clinic and a billing date miscommunication, though one owner noted receiving a good surgical price. Overall, the feedback is strongly positive, with most clients expressing high trust and willingness to return.
🏥Clinic Specialties
- Emergency and urgent care
- Vaccinations and preventative care
- Cat boarding
- End-of-life and euthanasia support
- Soft tissue surgery
- Fear-free handling and anxiety management
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers say they’re often able to fit in same‑day emergencies, even on holidays.
- If you’re cost‑conscious, request an itemised estimate and discuss options; confirm payment dates and policies to avoid confusion.
- Let staff know if your pet is anxious—they’re frequently praised for gentle, fear‑reducing handling.
- Bring your pet insurance details; the team can help lodge claims.
- There’s convenient parking out front; allow a little extra time during busy periods, though waits are usually short.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Dee Why RSL Car Park Entrance
667mCar Park
706mDee Why Beach Car Park
800mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dee Why Veterinary Hospital is at 815 Pittwater Rd, Dee Why NSW 2099. As there’s no train or light-rail station within easy walking distance, driving or catching a bus is usually simplest—check Google Maps for the best bus route with your Opal card. There’s convenient parking out front, and nearby options include Dee Why RSL Car Park Entrance (~667 m, about 8 min walk), Car Park (~706 m, about 9 min), and Dee Why Beach Car Park (~800 m, about 10 min, 24h).
They’re open Monday–Friday 8:00 am–7:00 pm and Saturday 9:00 am–5:00 pm (closed Sunday). Hours may vary on public holidays—call ahead to confirm.
You can call the clinic on (02) 9972 2044 or visit their website at http://amsvet.com.au/dee-why-vet.html for more information.
Book by calling the clinic or using the contact options on their website; for urgent issues, call ahead as reviewers say they often fit in same‑day emergencies.
Consultation fees vary because veterinary pricing isn’t regulated in Australia and Medicare doesn’t cover pets. For the most current fee, call the clinic and ask for an itemised written estimate for any procedures. If you’re seen after-hours or as an emergency, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment plans or gap claims—ask the clinic what options are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims (e.g. GapOnly) or payment plans (e.g. VetPay/Afterpay). Reviews mention the team can help lodge insurance claims—call ahead to confirm exactly what’s accepted at this clinic.
They provide emergency and urgent care and are often able to fit in same‑day emergencies, including around holidays, according to reviews. For availability outside normal opening hours, call ahead; note that after‑hours fees are typically higher than daytime visits.
Yes—there’s convenient parking out front, and additional options nearby include Dee Why RSL Car Park Entrance (~667 m, about 8 min walk), Car Park (~706 m, about 9 min), and Dee Why Beach Car Park (~800 m, about 10 min, 24h). Allow a little extra time during busy periods.
Available services include emergency and urgent care, vaccinations and preventative care, cat boarding, end‑of‑life and euthanasia support, soft tissue surgery, and gentle, fear‑free handling for anxious pets.
The clinic is rated 4.7/5.0 from 88 reviews, with owners praising the friendly, compassionate team, knowledgeable vets, gentle handling for anxious pets, ability to fit in emergencies, clean facilities, easy parking, clear explanations, and supportive end‑of‑life care; feedback mentions occasional reception/communication issues and mixed views on pricing.
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