Kincumber Veterinary Hospital
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassion, clear explanations and thorough care. Emergencies like allergic reactions, paralysis ticks and hit‑by‑car injuries were handled calmly and effectively, and several pets recovered well from procedures such as hernia repairs and ACL management. Many noted thoughtful follow‑ups, same‑day blood results, and deeply respectful end‑of‑life support, including home euthanasia. Staff were frequently described as friendly and gentle with nervous animals, and pricing was often seen as fair or better than expected.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported long waits, appointment mix‑ups and rigid appointment policies that left some urgent cases feeling turned away. A few questioned diagnostic accuracy or treatment logic, including a misidentified cat sex and concerns that pets worsened after visits. There were sporadic admin issues (slow or missed test result callbacks, file‑transfer delays, and a website weight‑unit error) and frustration about payment options, such as an Afterpay Plus card being declined. Pricing was generally viewed as reasonable, though a couple of reviewers found it expensive.
🏥Clinic Specialties
- Emergency and urgent care
- Tick paralysis treatment
- Orthopaedic knee injuries (ACL) management
- Soft‑tissue surgery and hernia repairs
- End‑of‑life and home euthanasia
- Exotic and small mammal procedures (e.g., ferrets)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead whenever possible; several reviewers said walk‑ins or no‑appointment visits were not accommodated even for sick pets.
- Confirm your appointment date and time to avoid any mix‑ups, and arrive a little early if they’re busy.
- Discuss costs up front and check accepted payment methods; some cards (e.g., Afterpay Plus) were reportedly declined.
- If you’re waiting on test results, follow up by phone—many received same‑day results, but a few reported delays.
- For urgent issues (ticks, allergic reactions, eye problems), call first—staff have fitted pets in quickly, including on a Sunday for some.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 | |||||||
| 08:30〜19:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Patrick Croke Oval Carpark
704mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kincumber Veterinary Hospital is at 174-178 Avoca Dr, Kincumber NSW 2251. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually simplest. Patrick Croke Oval Carpark is about a 9‑minute walk away, and you can also check Google Maps for the nearest bus route.
They’re open Mon–Wed & Fri 8:30am–6:00pm, Thu 8:30am–7:00pm, Sat 8:30am–12:30pm, and Sun 9:00am–12:00pm. Hours may change on public holidays, so call ahead to confirm.
You can contact Kincumber Veterinary Hospital on (02) 4368 1727. For more information, visit http://www.kincumbervet.com.au/.
Book by calling the clinic, and you can visit their website to check current booking options. To avoid delays, book ahead, double‑check your appointment time, and arrive a little early if they’re busy.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote and ask for an itemised written estimate for any procedure. If you need urgent or after‑hours care, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment plans (e.g. VetPay, Afterpay, GapOnly), but availability varies—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. As options vary and not all buy‑now‑pay‑later cards are accepted, call ahead to confirm what Kincumber Veterinary Hospital can take.
They handle emergencies and urgent cases; for anything urgent, call first so the team can advise and prepare. Outside opening hours, call to check if after‑hours help is available; if they’re closed, seek the nearest 24/7 emergency vet.
Owner feedback notes care for emergencies and urgent cases, tick paralysis treatment, orthopaedic knee (ACL) management, soft‑tissue surgery including hernia repairs, end‑of‑life support with home euthanasia, and procedures for some exotics and small mammals (e.g. ferrets).
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