Bayside Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets’ patience, gentleness and clear communication. Many mentioned thorough exams, clear options and good follow‑ups (including updates during procedures) leading to strong outcomes for dental work, ear/skin issues and other problems. The team is frequently described as compassionate with anxious or hard‑to‑handle pets, and the premises are clean, modern and well organised.

💬Common Feedback & Suggestions

A minority reported issues with scheduling and customer service: strict lateness policies (appointments cancelled for arriving 5–10 minutes late), some long waits and a few reports of rude or unhelpful front‑desk interactions. Pricing drew mixed feedback, with several concerns about high or unexpected charges and quotes not matching invoices, while others found fees reasonable and not pushy. There were a few serious clinical complaints, including claims of misdiagnosis and dissatisfaction with fracture management. The waiting area is also noted as small.

🏥Clinic Specialties

  • Dentistry and dental surgery
  • Rabbit and small-mammal care
  • Dermatology and ear/skin issues
  • Feline-friendly handling and cat care
  • Wildlife and stray animal support
  • Preventive care and vaccinations

🏷️Keywords

#compassionateCare#gentleHandling#thoroughExplanations#clearCommunication#cleanFacility#modernClinic#smallWaitingRoom#easyParking#onlineBooking#strictLatenessPolicy#longWaits#pricingTransparencyIssues#reasonablePricing#rudeReceptionistReports#loyalClients#emergencyHelp

Overall Ratings

🐾Tips for Pet Owners

  • Arrive 10–15 minutes early—several reviewers said appointments were cancelled when arriving a few minutes late.
  • Request an itemised estimate and confirm any extra tests or treatments in advance to avoid bill surprises.
  • Book ahead and use the online booking system, and allow extra time as waits can occur.
  • Parking is available at the nearby shopping centre; the lobby is small, so consider waiting outside if your pet is anxious.
  • If your pet is nervous or hard to handle, let staff know—they’re frequently praised for patient, gentle handling.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 87% satisfied - Convenience: 42% satisfied - Pricing: 52% satisfied - Cleanliness: 95% satisfied - Recommendability: 82% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets’ patience, gentleness and clear communication. Many mentioned thorough exams, clear options and good follow‑ups (including updates during procedures) leading to strong outcomes for dental work, ear/skin issues and other problems. The team is frequently described as compassionate with anxious or hard‑to‑handle pets, and the premises are clean, modern and well organised. 💬 **Common Feedback & Suggestions** A minority reported issues with scheduling and customer service: strict lateness policies (appointments cancelled for arriving 5–10 minutes late), some long waits and a few reports of rude or unhelpful front‑desk interactions. Pricing drew mixed feedback, with several concerns about high or unexpected charges and quotes not matching invoices, while others found fees reasonable and not pushy. There were a few serious clinical complaints, including claims of misdiagnosis and dissatisfaction with fracture management. The waiting area is also noted as small. 🏥 **Clinic Specialties** - Dentistry and dental surgery - Rabbit and small-mammal care - Dermatology and ear/skin issues - Feline-friendly handling and cat care - Wildlife and stray animal support - Preventive care and vaccinations 🏷️ **Tags** #compassionateCare #gentleHandling #thoroughExplanations #clearCommunication #cleanFacility #modernClinic #smallWaitingRoom #easyParking #onlineBooking #strictLatenessPolicy #longWaits #pricingTransparencyIssues #reasonablePricing #rudeReceptionistReports #loyalClients #emergencyHelp 🐾 **Tips for Pet Owners** - Arrive 10–15 minutes early—several reviewers said appointments were cancelled when arriving a few minutes late. - Request an itemised estimate and confirm any extra tests or treatments in advance to avoid bill surprises. - Book ahead and use the online booking system, and allow extra time as waits can occur. - Parking is available at the nearby shopping centre; the lobby is small, so consider waiting outside if your pet is anxious. - If your pet is nervous or hard to handle, let staff know—they’re frequently praised for patient, gentle handling.

Contact

Clinic phone
(02) 7204 8119
Official website
baysidevets.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:30〜19:00
10:00〜17:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Shop G 34/11-21 Marquet St, Rhodes NSW 2138, Australia

Open in Google Maps

Parking

Rhodes Station Opal Bike Shed

141m
Rhodes Station, Rhodes NSW 2138, Australia

Motorcycle parking

240m
37a Shoreline Dr, Rhodes NSW 2138, Australia

Nestle Australia Carpark

276m
410 A3, Rhodes NSW 2138, Australia

Bike Rack

297m
34 Shoreline Dr, Rhodes NSW 2138, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Bayside Animal Hospital is at Shop G 34/11-21 Marquet St, Rhodes NSW 2138. It’s about a 2‑minute walk from Rhodes train station. If you’re driving, nearby parking includes Nestle Australia Carpark (about a 3‑minute walk), motorcycle parking (about 3 minutes) and bicycle parking at the Rhodes Station Opal Bike Shed (about 2 minutes).

Monday to Friday: 8:30am–7:00pm; Saturday and Sunday: 10:00am–5:00pm. Hours may vary on public holidays, so call ahead to confirm.

Call (02) 7204 8119 or visit http://baysidevets.com.au/ for general enquiries.

You can book online via http://baysidevets.com.au/ or call the clinic. Reviewers recommend booking ahead, allowing extra time in case of waits, and arriving 10–15 minutes early due to a strict lateness policy reported by some clients.

Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For a current consultation quote, call the clinic, and if any procedures are suggested, request an itemised written estimate. If you need after‑hours emergency care, be aware fees are typically higher at emergency hospitals. Pet insurance and payment‑plan options (e.g. GapOnly, VetPay, AfterPay) are available in Australia—ask your insurer and the clinic what they accept.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Policies vary by clinic, so call ahead to confirm what this clinic accepts.

The clinic can help with urgent cases during opening hours, but after‑hours availability isn’t listed—call ahead for advice. For life‑threatening emergencies outside hours, go to a 24/7 emergency vet hospital.

Yes. Nearby options include Nestle Australia Carpark (about a 3‑minute walk), motorcycle parking (about 3 minutes) and the Rhodes Station Opal Bike Shed for bicycles (about 2 minutes). Many visitors also use the nearby shopping centre parking.

Highlighted services include dentistry and dental surgery; dermatology and ear/skin care; rabbit and small‑mammal care; feline‑friendly handling and cat care; wildlife and stray animal support; and preventive care and vaccinations.

Yes—feline‑friendly handling and dedicated cat care are listed specialties, and many reviewers praise the team’s gentle approach with anxious pets. Let the clinic know if your cat is nervous so they can prepare.

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Source: Google Maps
Last updated: 22 June 2026