North Richmond Vet Hospital Pty Ltd

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets’ skill and compassion, with many reporting excellent outcomes from surgeries and emergencies and clear, reassuring explanations. The clinic is repeatedly commended for expertise with exotics and small mammals (rabbits, guinea pigs, birds, ferrets, reptiles) and for French bulldog BOAS work. Many reviewers say they travel long distances or have been loyal for years because their pets are treated like family. End‑of‑life care and after‑hours help were also highlighted as empathetic and professional.

💬Common Feedback & Suggestions

While the tone is strongly positive overall, several reviewers mentioned long waits, running late and occasional scheduling or triage issues, especially at busy times. A handful reported communication problems at reception or by phone, and some experienced price increases, unexpected charges, or double consult fees. There are a few reports of rushed or missed assessments and isolated clinical errors (e.g., missed ticks or vaccine administration/omissions), along with mixed experiences regarding after‑hours availability. Parking and finding the location were minor concerns for a few visitors.

🏥Clinic Specialties

  • Exotic and small mammal medicine (rabbits, guinea pigs, ferrets, rats)
  • Avian care and surgery
  • Reptile medicine and surgery
  • French bulldog and BOAS airway surgery
  • Emergency and critical care (ticks, snakebite, caesareans)
  • Dentistry and dental extractions

🏷️Keywords

#compassionateCare#exoticPetVets#frenchBulldogBoas#emergencyCare#afterHoursSupport#friendlyStaff#clearExplanations#lifeSavingTreatments#cleanModernFacility#travelWorthIt#longWaits#pricingConcerns#fairPricing#receptionExperienceVaries#reactiveDogAccommodation#followUpCare

Overall Ratings

🐾Tips for Pet Owners

  • Book early and allow extra time for your appointment, as this clinic is popular and waits can occur.
  • Ask for an itemised estimate up front and confirm any changes to avoid bill surprises, especially for multiple pets in one visit.
  • If your pet is anxious or reactive, request alternative entry/quiet waiting options—they have accommodated this for others.
  • For parking, arrive a little early; if the main spots are full, nearby centre parking has been used by other visitors.
  • For emergencies or after‑hours needs, phone ahead to confirm availability—responses have been excellent when staffed.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 87% satisfied - Convenience: 69% satisfied - Pricing: 73% satisfied - Cleanliness: 93% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets’ skill and compassion, with many reporting excellent outcomes from surgeries and emergencies and clear, reassuring explanations. The clinic is repeatedly commended for expertise with exotics and small mammals (rabbits, guinea pigs, birds, ferrets, reptiles) and for French bulldog BOAS work. Many reviewers say they travel long distances or have been loyal for years because their pets are treated like family. End‑of‑life care and after‑hours help were also highlighted as empathetic and professional. 💬 **Common Feedback & Suggestions** While the tone is strongly positive overall, several reviewers mentioned long waits, running late and occasional scheduling or triage issues, especially at busy times. A handful reported communication problems at reception or by phone, and some experienced price increases, unexpected charges, or double consult fees. There are a few reports of rushed or missed assessments and isolated clinical errors (e.g., missed ticks or vaccine administration/omissions), along with mixed experiences regarding after‑hours availability. Parking and finding the location were minor concerns for a few visitors. 🏥 **Clinic Specialties** - Exotic and small mammal medicine (rabbits, guinea pigs, ferrets, rats) - Avian care and surgery - Reptile medicine and surgery - French bulldog and BOAS airway surgery - Emergency and critical care (ticks, snakebite, caesareans) - Dentistry and dental extractions 🏷️ **Tags** #compassionateCare #exoticPetVets #frenchBulldogBoas #emergencyCare #afterHoursSupport #friendlyStaff #clearExplanations #lifeSavingTreatments #cleanModernFacility #travelWorthIt #longWaits #pricingConcerns #fairPricing #receptionExperienceVaries #reactiveDogAccommodation #followUpCare 🐾 **Tips for Pet Owners** - Book early and allow extra time for your appointment, as this clinic is popular and waits can occur. - Ask for an itemised estimate up front and confirm any changes to avoid bill surprises, especially for multiple pets in one visit. - If your pet is anxious or reactive, request alternative entry/quiet waiting options—they have accommodated this for others. - For parking, arrive a little early; if the main spots are full, nearby centre parking has been used by other visitors. - For emergencies or after‑hours needs, phone ahead to confirm availability—responses have been excellent when staffed.

Contact

Clinic phone
(02) 4571 2042
Official website
northrichmondvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:00
09:00〜14:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

61 Yobarnie Ave, North Richmond NSW 2754, Australia

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

North Richmond Vet Hospital Pty Ltd is located at 61 Yobarnie Ave, North Richmond NSW 2754. If you’re using public transport, the nearest stop is Pecks Rd opp Mokari Rd (bus), about a 12-minute walk (approx. 958 m). Driving is convenient; street parking is usually available nearby—please check local signage before you park.

They’re open Monday to Friday 8:00 am–7:00 pm, and Saturday 9:00 am–2:00 pm; closed on Sundays. Hours can change, so check the website or call ahead before you visit.

You can contact the clinic by phone on (02) 4571 2042 or via their website at https://northrichmondvet.com.au/.

Call the clinic to book, or visit https://northrichmondvet.com.au/ to see current booking options. For urgent or after-hours needs, please phone ahead first.

Consultation fees vary between Australian vet clinics and aren’t government-regulated, and Medicare doesn’t cover pets. For the current consult fee at this clinic, please call to get a quote, and request an itemised written estimate for any procedure. As they provide emergency/after-hours care, note that after-hours fees are typically higher. If you have pet insurance, ask your insurer about gap claims (e.g. GapOnly) and whether your policy covers the visit; some clinics also offer payment-plan options such as VetPay or Afterpay—ask what’s available.

Commonly accepted methods at Australian vet clinics include EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some may also support pet-insurance gap claims or payment plans (e.g. VetPay, Afterpay). Please call ahead to confirm what North Richmond Vet Hospital Pty Ltd accepts.

Yes. The clinic is noted for emergency and critical care (including ticks, snakebite and caesareans), and reviews mention helpful after-hours support when staffed. Always call ahead to confirm current availability and where to go outside normal hours.

They’re well regarded for:

  • Exotic and small mammal medicine (rabbits, guinea pigs, ferrets, rats)
  • Avian care and surgery
  • Reptile medicine and surgery
  • French bulldog and BOAS airway surgery
  • Emergency and critical care (ticks, snakebite, caesareans)
  • Dentistry and dental extractions

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Source: Google Maps
Last updated: 22 June 2026