264 reviews
3 Blaxland Serviceway, Campbelltown NSW 2560, Australia
#compassionateCare#clearCommunication#thoroughDiagnostics+13
Veterinary Emergency Care Australia - Campbelltown
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, highly professional team who communicate clearly, outline options, and provide frequent updates during hospital stays. Many report rapid triage and effective emergency care at all hours, including life‑saving interventions, successful surgeries, and calm support during difficult end‑of‑life decisions.
💬Common Feedback & Suggestions
Most reviews are very positive, though a minority raised concerns about long waits and slow discharge/pick‑up at peak times. A few owners felt updates during admission were inconsistent, and some perceived pressure toward costly tests or noted policies requiring upfront payment. There were isolated complaints about diagnostic disagreements or advice, and a couple of reviewers reported billing issues or perceived high fees for brief procedures.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Toxicity and poison ingestion management
- Emergency surgery and soft‑tissue procedures (e.g. bladder, caesarean)
- Orthopaedics and spinal surgery
- Urinary tract emergencies (blockages, stones)
- Rabbit and small mammal emergency care
🏷️Keywords
#compassionateCare#clearCommunication#regularUpdates#lifeSavingCare#open24x7#quickTriage#surgeryExpertise#cleanFacility#longWaits#transparentPricing#costConcerns#endOfLifeSupport#rabbitCare#diagnosticImaging#recordsTransfer#staffProfessionalism
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to describe your pet’s symptoms so triage can prepare and you know what wait times to expect.
- Ask for an upfront estimate and discuss budget‑conscious alternatives; reviewers noted the team can tailor plans within means.
- If your pet is admitted, request scheduled update calls or texts to stay informed on progress.
- Bring recent medical history or have your regular vet email records to speed up assessment and continuity of care.
- Be prepared for emergency and after‑hours costs, and note that deposits or upfront payment may be required.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Station Park
785m63 Queen St, Campbelltown NSW 2560, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Emergency Care Australia - Campbelltown is at 5/10 Blaxland Rd, Campbelltown NSW 2560. The closest public transport is Leumeah train station, about a 12‑minute walk (approx. 976 m), with Campbelltown train station around a 15‑minute walk (approx. 1.2 km). If you’re driving, there’s a nearby car park at Station Park, roughly a 10‑minute walk away; use Google Maps for the quickest route and live traffic.
They’re open 24/7 for emergencies.
Call (02) 9129 5888 for urgent advice or visit http://veca.com.au/ for more information.
As a 24/7 emergency hospital, care is provided on an urgent basis rather than by scheduled appointments; call ahead to describe your pet’s symptoms and your ETA so the triage team can prepare.
Veterinary fees in Australia aren’t government‑regulated and costs vary by clinic and by case, so prices can differ. For a current quote, call the clinic and ask for an itemised written estimate for any procedures or hospitalisation. Because this is an emergency/after‑hours hospital, fees are typically higher outside normal business hours. If you have pet insurance, ask about claiming options, and if you need flexibility, enquire generally about payment‑plan providers; availability varies by clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Yes—this hospital provides 24/7 emergency and critical care. If your pet needs urgent help when your regular vet is closed, you can attend at any time; calling ahead helps the team prepare.
They focus on emergency and advanced care, including: 24/7 emergency and critical care; toxicity and poison ingestion management; emergency surgery and soft‑tissue procedures (e.g. bladder, caesarean); orthopaedics and spinal surgery; urinary tract emergencies (blockages, stones); and rabbit and small mammal emergency care.
They provide emergency care for rabbits and small mammals; for other exotic species, call to enquire about suitability or referral options.
Pet owners rate the clinic 4.6/5 from 351 Google reviews, with strong satisfaction for cleanliness (94%), service attitude (92%) and medical expertise (91%). Reviews praise the compassionate, professional team, clear communication, rapid triage and effective 24/7 emergency care, including life‑saving interventions and supportive end‑of‑life care. A minority mention long waits or slower discharges at peak times, occasional update gaps during admission, and concerns about costs or upfront payment policies typical of emergency care.
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Source: Google Maps
Last updated: 22 June 2026