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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s genuine compassion, calm handling of anxious or reactive pets, and clear, reassuring communication. Many cited strong clinical outcomes across emergencies, surgery and ongoing issues, plus thoughtful follow‑ups and helpful phone advice. Reviews also highlight convenient access (walk‑ins, extended hours, quick help on weekends/public holidays, and rear parking), clean premises, and pricing that’s often described as fair or competitive.
💬Common Feedback & Suggestions
While the feedback is overwhelmingly positive, a small number of reviewers reported concerns. These included occasional long waits, perceived overprescribing or lack of a clear diagnosis in some consults, and isolated reports of blunt or rough staff interactions. Pricing impressions were mixed: most found fees reasonable, but a few felt overcharged or unhappy with value on specific items. There were rare reports of adverse outcomes (including one alleged surgical complication) and one case of a dog boarding stay followed by kennel cough.
🏥Clinic Specialties
- Emergency and urgent care
- Brachycephalic airway and soft‑tissue surgery
- Dermatology and allergy management
- Behavioural handling for anxious or reactive pets
- Dentistry and dental procedures
- Export and travel health certification
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, let the team know when booking or on arrival—they’re reported to be very accommodating and can help keep visits calm.
- For urgent issues, call ahead; reviewers note helpful phone triage and quick attention, even on Sundays and during holiday periods.
- Discuss treatment plans and ask for itemised estimates upfront to align on costs, as pricing impressions vary between reviewers.
- Use the rear parking for easier access, and note that reviews mention walk‑in availability and extended hours—check current policies before you go.
- Planning travel or adopting from overseas? Book early and bring required documents—the team is frequently praised for export and paperwork support.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜20:00 | |||||||
| 09:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Matraville Carpark
245mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Matraville Veterinary Practice is at 525 Bunnerong Rd, Matraville NSW 2036. If you’re driving, reviews mention rear parking at the clinic, and Matraville Carpark is about a 3‑minute walk away (approx. 245 m). Public transport options are buses—use Google Maps to find the best route, as there isn’t a train or light‑rail station within easy walking distance.
They’re open 7:30am–8:00pm Monday to Friday and 9:00am–6:00pm on Saturday and Sunday. Hours may vary on public holidays, so call ahead to confirm.
Call (02) 9189 4488 to contact Matraville Veterinary Practice. You can also visit https://matravilleveterinarypractice.com.au/ for information and updates; for urgent concerns, please call before you arrive.
To book, call the clinic or use the website to get in touch and request an appointment. For urgent issues, call ahead—reviews note helpful phone triage and quick attention, including on weekends and during holiday periods. Some reviewers mention walk‑in availability; check current policy before you go.
Consultation fees in Australia vary by clinic, aren’t government‑regulated, and Medicare doesn’t apply to pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures. After‑hours, weekend or public‑holiday visits typically attract higher fees. Pet insurance may help with eligible claims, and some clinics offer options like GapOnly, VetPay or Afterpay—ask what’s available here.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—they provide urgent and emergency care during their extended opening hours, including weekends. Call ahead so the team can triage and prepare. For life‑threatening issues outside opening hours, seek a 24/7 emergency hospital.
Yes—reviews mention rear parking at the clinic, and Matraville Carpark is nearby (about a 3‑minute walk, approx. 245 m).
Highlighted services include emergency and urgent care; brachycephalic airway and soft‑tissue surgery; dermatology and allergy management; behavioural handling for anxious or reactive pets; dentistry and dental procedures; and export/travel health certification.
Pet owners rate the clinic 4.7 out of 5 from 229 reviews and largely recommend it. Reviews praise compassionate staff, calm handling of anxious or reactive pets, clear communication, strong clinical outcomes, helpful follow‑ups and phone advice, convenient access (extended hours, quick help on weekends/public holidays, and rear parking), and clean premises. A few noted occasional long waits, perceived overprescribing or unclear diagnosis, isolated blunt or rough interactions, mixed views on pricing, and rare adverse outcomes (including one alleged surgical complication and one kennel cough case after boarding).
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