What owners report about visiting
2 community reports｜2/5 details added｜Updated 9/10
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warm, compassionate manner and clear communication, with vets who take time to explain options and follow up after visits. Many highlighted the regular text and photo updates during procedures, plus thoughtful touches like toys on discharge. Convenience stood out through the concierge pick‑up/drop‑off service, house calls, and the ability to fit in urgent cases. Clinical outcomes were frequently applauded for dentistry, desexing (including laparoscopic procedures), and advanced airway surgeries for brachycephalic breeds.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, though a minority raised concerns. Some owners reported lack of transparency around prescription policies and occasional billing or pricing frustrations, with a few describing visits as expensive. A handful cited disappointing interactions with reception or management, longer-than-expected waits, or communication lapses, and there were isolated reports of misdiagnosis or medication errors. While these were uncommon compared to the volume of praise, they suggest the clinic could tighten administrative transparency and consistency.
🏥Clinic Specialties
- Brachycephalic airway surgery (BOAS) and advanced airway procedures
- Laparoscopic desexing (LOVE spay/ovariectomy)
- Dentistry and dental extractions
- Orthopaedic surgery and specialist referrals
- Emergency and critical care with thorough updates
- Rabbit and small‑mammal care (including desexing)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask about the concierge pick‑up/drop‑off service when booking—many reviewers found it convenient and low‑stress for their pets.
- Confirm the clinic’s prescription policy in advance if your pet may need ongoing medication to avoid surprises.
- Provide up‑to‑date contact details and request text/photo updates during procedures—they’re commonly offered and very reassuring.
- If driving, note that reviewers mentioned easier parking earlier in the day and that the clinic sends parking instructions before visits.
- For anxious or mobility‑limited pets, discuss options like house calls or gentle handling strategies when you book.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜16:00 | |||||||
| 07:00〜21:00 | |||||||
| 08:00〜14:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
2-6 Princes Hwy Parking
198mBike Rack
367mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Southern Cross Veterinary Clinic is at 60 Princes Hwy, St Peters NSW 2044. It’s about a 4‑minute walk from St Peters train station (train, approx. 344 m) and roughly a 16‑minute walk from Erskineville train station (train, approx. 1.25 km). If you’re driving, 2–6 Princes Hwy Parking is about a 2‑minute walk (approx. 198 m).
They’re open Mon–Fri 7:00 am–9:00 pm, Sat 7:00 am–4:00 pm, and Sun 8:00 am–2:00 pm. Hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (02) 9516 0234, and visit their website for more information: https://southerncrossvet.com.au/inner-west-vet-hospital/?utm_source=google&utm_medium=organic&utm_campaign=gbp-listing&utm_content=inner-west
The easiest way to book is to call the clinic to arrange a time. You can also visit their website for clinic information; for urgent cases, call to check same‑day availability (reviews note they often fit in urgent cases).
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. For current pricing at this clinic, please call to request a quote; if your pet needs a procedure, ask for an itemised written estimate. If you require emergency or after‑hours care, be aware that fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), with some offering pet‑insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what this clinic accepts.
Yes—reviews and the clinic’s summary indicate emergency and critical care, and they’re open extended hours most days; for after‑hours availability, call ahead to confirm, noting that after‑hours fees are typically higher.
Yes—2–6 Princes Hwy Parking is nearby (about a 2‑minute walk). Reviewers also mentioned the clinic sends parking instructions before visits and that parking is often easier earlier in the day; call ahead if you’d like guidance.
The clinic is noted for brachycephalic airway surgery (BOAS) and advanced airway procedures, laparoscopic desexing, dentistry and extractions, orthopaedic surgery with specialist referrals, emergency and critical care, and rabbit/small‑mammal care including desexing.
Pet owners rate the clinic 4.5/5.0 from 632 reviews, praising compassionate care, clear communication, and regular text/photo updates, with strong outcomes reported for dentistry, desexing (including laparoscopic), and BOAS surgeries. Some feedback mentions occasional pricing or billing frustrations, prescription‑policy clarity, and intermittent wait times or admin missteps.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds