What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/28
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and exceptionally thorough, with clear explanations and calm handling of anxious pets and cats. Many reported excellent outcomes from surgeries (e.g., cruciate/TPLO and airway procedures), swift diagnoses, and careful follow-up. The clinic’s ability to fit pets in quickly, including late evenings, weekends and public holidays, was highlighted alongside friendly, reassuring reception support.
💬Common Feedback & Suggestions
Most concerns centred on cost: several reviewers felt consultation fees and medication mark-ups were high, with a few feeling upsold or paying for minimal advice. A small number reported inconsistent experiences near closing time (being referred elsewhere or turned away), occasional long waits, and mixed front-desk demeanour. There were also isolated complaints about misdiagnosis or overly aggressive treatment recommendations, patchy insurance claim follow-ups, limited vaccine access for new clients, and a couple of negative boarding/day-care experiences. Overall sentiment is strongly positive, but pricing transparency and consistency in late-hours service and communication could be improved.
🏥Clinic Specialties
- Orthopaedic cruciate and TPLO surgery
- Brachycephalic airway and soft palate surgery
- Emergency and after-hours care
- Feline-friendly handling and medicine
- Dentistry and dental procedures
- Cancer care and complex case management
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead, especially for weekends or late evenings, as they can often fit you in the same day.
- Discuss estimates and medication options upfront and ask about scripts if you prefer to purchase certain medications elsewhere.
- If your pet is anxious, let the team know—they are noted for gentle, low-stress handling and can adapt the consult.
- Arrive earlier rather than near closing time for non-urgent issues to avoid potential referral to an emergency hospital.
- Bring your pet insurance details; they can assist with claims, but you may need to follow up on paperwork.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:00〜18:00 | |||||||
| 07:00〜21:00 | |||||||
| 07:00〜23:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bike Rack
77mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sydney Animal Hospitals - Newtown is at 69-73 Erskineville Rd, Erskineville NSW 2043. It’s about a 2‑minute walk from Erskineville train station (approx. 125 m) and around a 5‑minute walk from Macdonaldtown train station (approx. 398 m). If you’re driving, expect limited street parking on nearby streets; there’s also a bike rack about a 1‑minute walk away (~77 m).
They’re open 7 days: Mon–Thu 7:00 am–11:00 pm, Fri 7:00 am–9:00 pm, Sat–Sun 7:00 am–6:00 pm.
Call (02) 9519 4111 or visit their website for more details.
You can book online via their website or call to arrange an appointment. For urgent or after‑hours concerns, call ahead so the team can advise on availability.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation costs vary—call the clinic for a current quote. For procedures, ask for an itemised written estimate. If you’re visiting after hours, be aware that fees are typically higher. If you have pet insurance or prefer payment options, ask what claims or plans they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic.
Yes—emergency and after‑hours care is available, with extended evening hours most days and weekend opening. Call ahead, especially late at night or on public holidays, as availability can vary and after‑hours fees are usually higher.
They provide several advanced services, including:
- Orthopaedic cruciate and TPLO surgery
- Brachycephalic airway and soft palate surgery
- Dentistry and dental procedures
- Cancer care and complex case management
- Feline‑friendly handling and medicine
- Emergency and after‑hours care
Yes—the team is noted for gentle, low‑stress handling of cats and feline‑focused care, with calm handling for anxious pets.
They’re well‑reviewed with a 4.6/5.0 rating from 477 reviews. Owners praise compassionate, thorough vets and nurses, clear communication, successful surgeries, and the ability to fit pets in quickly (including evenings and weekends). Common feedback notes higher pricing and occasional inconsistency close to closing time, plus some long waits and mixed front‑desk experiences.
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Based on 0 owner reports
Anonymous, about 3 seconds