What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication, noting vets and nurses who are gentle, thorough and genuinely caring. Many cited accurate diagnoses and effective treatments, lifesaving interventions and smooth handling of emergencies, as well as accommodating short‑notice appointments. Several reviews appreciated fair, transparent discussions about costs and options, and some highlighted access to natural/integrative therapies alongside conventional care. End‑of‑life support was frequently described as exceptionally kind and respectful.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number raised serious concerns about medical outcomes, including reports of misdiagnosis, an unnecessary surgery and a missed tick‑paralysis case, with one owner upset about being charged despite no clear diagnosis. One reviewer said they would not return. These are outliers compared with the broader pattern of satisfied clients, yet they suggest the value of careful follow‑up and clear escalation when symptoms persist.
🏥Clinic Specialties
- Integrative and natural therapies
- Emergency triage and urgent care
- Soft‑tissue surgery and tumour removal
- Geriatric care and chronic condition support
- Compassionate euthanasia and palliative care (including at‑home)
- Rabbit and small pet care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—reviews suggest the team often fits pets in quickly and manages busy periods smoothly.
- If you’re interested in natural or integrative options, mention this when booking so you’re matched with a vet who provides that approach.
- Ask for itemised estimates and discuss treatment options up front; staff are described as transparent and cost‑conscious.
- For senior pets or end‑of‑life decisions, discuss palliative and at‑home options early to plan compassionately.
- If symptoms don’t improve as expected after a visit, book a prompt recheck to reassess and escalate care if needed.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:30 | |||||||
| 08:00〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Collaroy Plateau Park Carpark
143mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Collaroy Plateau Veterinary Clinic is at 24a Aubreen St, Collaroy Plateau NSW 2097. There’s no train, metro or light rail within easy walking distance, so driving is usually best; the Collaroy Plateau Park Carpark is about a 2‑minute walk away. You can also check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 7:30 am–6:30 pm and Saturday 8:00 am–3:00 pm; closed on Sundays.
Call (02) 9982 9439. You can also visit http://www.aubreenvet.com/ for clinic information.
You can book by calling the clinic or using the booking/contact options on their website: http://www.aubreenvet.com/.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedures. If you require care after hours, note that fees are typically higher. Pet insurance may help with costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans (e.g. Afterpay, VetPay, GapOnly). As policies vary by clinic, please call ahead to confirm what this clinic accepts.
They provide emergency triage and urgent care during opening hours—call ahead for advice so the team can prepare and try to fit your pet in quickly. For emergencies outside these hours, search for the nearest 24/7 emergency vet in Sydney.
Yes—Collaroy Plateau Park Carpark is approximately 143 m away (about a 2‑minute walk).
Services include integrative and natural therapies; emergency triage and urgent care; soft‑tissue surgery and tumour removal; geriatric care and chronic condition support; compassionate euthanasia and palliative care (including at‑home); and rabbit and small pet care.
Pet owners rate the clinic 4.8/5 from 125 reviews. Feedback highlights a compassionate, professional team with clear communication, effective treatments and supportive end‑of‑life care, plus fair, transparent cost discussions; a small number of reviews reported concerns about medical outcomes such as misdiagnosis or missed conditions.
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