110 reviews
222 Crown St, Darlinghurst NSW 2010, Australia
#compassionateCare#thoroughExplanations#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, empathy and thorough communication, with many noting clear explanations, follow‑up calls and genuine care for both pets and people. Numerous reviews highlight strong clinical outcomes, from quick, accurate diagnoses to successful surgeries (including brachycephalic/nares procedures) and effective emergency care. Many long‑term clients say their anxious pets are handled gently and that the clinic feels welcoming and well equipped.
💬Common Feedback & Suggestions
Most concerns related to cost: several reviewers felt vaccinations and routine items were priced higher than elsewhere, and a few reported unexpected add‑ons or a sense of upselling. A small number mentioned brusque or patronising interactions, and one or two cited delays such as a late‑starting appointment or stressful visit. There were isolated complaints about communication during procedures (e.g., consent updates for dental extractions). Overall, feedback is strongly positive, with these issues raised by a minority.
🏥Clinic Specialties
- Brachycephalic airway and nares surgery
- Dentistry and dental care
- Emergency and urgent care
- Allergy and dermatology management
- End‑of‑life and palliative support
- Pain management and laser therapy
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpCalls#skilledSurgeons#emergencyCare#gentleWithAnxiousPets#longTermClients#modernFacilities#convenientHours#easyParking#transparentEstimates#overpricedConcerns#upsellingComplaints#occasionalRudeStaff#shortNoticeAppointments
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote and confirm consent for any additional tests, medications or procedures to avoid bill surprises.
- If you need an urgent or last‑minute consult, call ahead—reviewers frequently report being fitted in quickly.
- For nervous pets, let the team know in advance; they’re described as gentle and patient and can tailor handling.
- Parking is often available nearby and several reviewers found the location convenient—plan to arrive a few minutes early.
- If you’re cost‑sensitive (e.g., for vaccinations), compare options and discuss budgets up front; reviewers say staff will outline plans and stick to agreed estimates.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Motorcycle Parking
175m306 Liverpool St, Darlinghurst NSW 2010, Australia
Bayswater Parking Station
250m33 Bayswater Rd, Potts Point NSW 2011, Australia
Crescent at Bayswater
250m33 Bayswater Rd, Potts Point NSW 2011, Australia
Parking for St Vincents Kinghorn Centre
257mWest St, Darlinghurst NSW 2010, Australia
The Hensley Apartments Parking Underground Garage
267mGoderich Ln, Rushcutters Bay NSW 2011, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet HQ Darlinghurst is at 116-118 Darlinghurst Rd, Darlinghurst NSW 2010. It’s about a 3-minute walk from Kings Cross train station, and roughly a 14-minute walk from Museum train station. If you’re driving, nearby parking includes Bayswater Parking Station (about a 3-minute walk, 24h) and Crescent at Bayswater (about a 3-minute walk), with Motorcycle Parking around 2 minutes away.
They’re open Monday to Friday 7:30am–7:00pm and Saturday 9:00am–4:00pm, and closed on Sundays. Hours may differ on public holidays—call ahead to confirm.
You can call (02) 9358 2566 or visit http://vethq.com.au/ for general enquiries.
Book by calling the clinic or getting in touch via their website; for urgent or last‑minute appointments, call ahead as many owners report being fitted in quickly.
In Australia, vet fees aren’t regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures, tests or medications. If you need care outside normal hours, be aware after‑hours fees are typically higher. Pet insurance or payment‑plan options (e.g., GapOnly, VetPay, Afterpay) can help—ask what’s available and how claims are handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans—call ahead to confirm what this clinic accepts.
They provide emergency and urgent care; for after‑hours availability, call ahead to check current arrangements. If it’s outside their opening hours and you can’t reach them, seek a 24/7 emergency vet in Sydney and follow the advice you’re given.
Yes. Nearby options include Bayswater Parking Station (about a 3‑minute walk, 24h), Crescent at Bayswater (about a 3‑minute walk) and Motorcycle Parking (about a 2‑minute walk). Allow a few extra minutes during busy periods.
They list brachycephalic airway and nares surgery, dentistry and dental care, emergency and urgent care, allergy and dermatology management, end‑of‑life and palliative support, and pain management including laser therapy.
It’s highly rated at 4.7/5.0 from 206 reviews, with praise for warm, empathetic care, clear communication and follow‑ups, gentle handling of anxious pets, and strong clinical outcomes including surgeries. Some owners feel routine items can be pricey and a few mention occasional communication or service hiccups, but overall sentiment is very positive.
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Last updated: 22 June 2026