4.2
534 reviews
4/2 Noonan Rd, Ingleburn NSW 2565, Australia
#compassionateCare#gentleHandling#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, compassion and professionalism. Vets and nurses are described as knowledgeable, communicating clearly, offering practical advice and options, and providing follow-up after visits and surgeries. Many report calm, gentle handling of anxious pets, quick help in urgent situations, and a clean, welcoming clinic with long-term continuity of care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a small number raising concerns. The most common criticism is pricing, with several owners feeling fees were high or not good value compared with other clinics, while others noted costs were explained upfront. A few reviewers disliked not being allowed to accompany their pet for some procedures and reported isolated experiences of rudeness or poor communication (some during COVID-era policies). One or two felt pressured around vaccinations, but these were rare outliers.
🏥Clinic Specialties
- Desexing and routine surgeries
- Emergency and urgent care
- Senior pet and chronic disease care (incl. FIV-positive cats)
- Dermatology and allergy management
- End-of-life and euthanasia support
- Avian and small pet care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#gentleHandling#anxiousPetsHandled#emergencyFitIns#surgeryAndDesexing#seniorPetCare#cleanClinic#convenientLocation#longTermClients#knowledgeableVets#transparentPricing#highPriceConcerns
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask for an itemised quote and discuss options upfront—several reviewers noted pricing transparency.
- Let the team know if your pet is anxious or reactive; many owners said staff handled nervous pets calmly and gently.
- For urgent issues or last‑minute needs, call ahead—they have fit in walk‑ins and emergencies when possible.
- If you prefer to stay with your pet during routine procedures or vaccinations, ask about in‑room options before your visit.
- Plan your trip: reviewers mentioned easy parking at the Ingleburn site and the clinic being near the train station.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜17:00 | |||||||
| 09:00〜18:00 | |||||||
| 09:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Ingleburn Station Opal Bike Shed
62mIngleburn Station, Ingleburn Rd, Ingleburn NSW 2565, Australia
Bike Rack
74mIngleburn NSW 2565, Australia
Macquarie Road Car Park
220mMacquarie Rd, Ingleburn NSW 2565, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet Stars is at 9A Oxford Rd, Ingleburn NSW 2565. It’s about a 1‑minute walk (roughly 105 m) from Ingleburn train station. If you’re driving, Macquarie Road Car Park is around a 3‑minute walk from the clinic.
Vet Stars is open Monday 9am–7pm, Tuesday 9am–7pm, Wednesday 9am–5pm, Thursday 9am–6pm, Friday 9am–7pm, and Saturday 9am–12pm; closed on Sunday.
Call Vet Stars on 0431 578 211 or visit http://www.vetstars.com.au/ for more information.
You can book by calling the clinic or by visiting their website to enquire about availability, including same‑day or urgent slots when possible.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. For the most up‑to‑date consultation fee, call the clinic and ask for an itemised written estimate for any procedures. As they offer urgent/emergency care, after‑hours fees are typically higher. If cost is a concern, ask about pet‑insurance claims or payment‑plan options (e.g. VetPay, Afterpay, GapOnly) in general terms, as availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what’s accepted at Vet Stars.
Yes—Vet Stars provides emergency and urgent care and will try to fit in urgent cases; call ahead for advice. For after‑hours availability, call first to check what’s possible, noting that fees are usually higher outside standard hours.
Yes—Macquarie Road Car Park is about a 3‑minute walk from the clinic, and the location is next to Ingleburn train station for easy public transport access.
Vet Stars provides desexing and routine surgeries; emergency and urgent care; senior pet and chronic disease care (including FIV‑positive cats); dermatology and allergy management; end‑of‑life and euthanasia support; and avian and small pet care.
Vet Stars is highly rated, with 4.7/5.0 from 219 reviews. Owners praise the team’s warmth, compassion, clear communication, gentle handling of anxious pets, follow‑up after visits, and a clean clinic; the most common criticism is pricing, with a few noting higher fees or occasional communication issues.
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Last updated: 22 June 2026