What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, patient team who explain options clearly, follow up after visits, and handle nervous or reactive pets gently. Many reported excellent outcomes across surgeries and procedures—from desexing and dentals to TPLO, splenectomy and emergency C‑sections—with prompt help in urgent situations, sometimes even after hours. The clinic environment is repeatedly described as clean, modern and well organised, and a large number of long‑term clients say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a minority raised concerns. Several felt prices or medication mark‑ups were high or had increased, including unfavourable comparisons with online prices. A few accounts mentioned disappointing clinical experiences (such as a claimed misdiagnosis, a poor post‑op outcome, or handling during a nail trim), one instance of a long wait, and an unhelpful phone interaction. These appear to be outliers amid strong overall feedback, but they are noted by some reviewers.
🏥Clinic Specialties
- Desexing and reproductive surgery (including caesareans)
- Orthopaedic surgery (TPLO)
- Dentistry and dental cleans/extractions
- Emergency and urgent care
- Greyhound and dachshund breed expertise
- Avian care (e.g., cockatiels)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead—reviewers frequently secured same‑day appointments and were fitted in for urgent cases, even when the book was full.
- Ask for an itemised estimate and discuss medication options if cost is a concern; some reviewers compared in‑clinic prices with online alternatives.
- If your pet is anxious or reactive, request a gentle, low‑stress approach or schedule a quick meet‑and‑treat visit to help them acclimatise.
- Plan to arrive a few minutes early to settle your pet; there is on‑site parking mentioned by reviewers.
- For emergencies or potential after‑hours needs, phone first—several owners reported being accommodated outside standard times.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Bortak
773mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greystanes Veterinary Clinic is at 26 Carnation St, Greystanes NSW 2145. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually the quickest option. Reviewers mention on-site parking; if that’s full, the Bortak car park is about a 10-minute walk away, and you can also check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can contact Greystanes Veterinary Clinic on (02) 9609 1500 or via their website at https://greystanesvet.com.au/.
To book, call the clinic; same-day appointments are often possible when you phone ahead, and urgent cases are prioritised where possible. For emergencies, phone first to check availability.
Consultation fees vary by clinic in Australia and aren’t government-regulated, so call the clinic for a current quote. Medicare does not cover pets. If your pet needs a procedure, ask for a written, itemised estimate in advance. After-hours and emergency visits typically attract higher fees. Pet insurance may help with costs, and some clinics offer payment-plan or gap-claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Offerings vary by clinic, so call ahead to confirm what’s accepted here.
The clinic provides emergency and urgent care, and reviewers report prompt help in urgent situations with some after-hours assistance when phoning first. Call ahead to confirm current after-hours arrangements and availability.
Yes—reviewers mention on-site parking at the clinic. If that’s busy, the Bortak car park is about a 10-minute walk away, and local street parking may also be available (observe signage).
The clinic is noted for desexing and reproductive surgery (including caesareans), orthopaedic surgery such as TPLO, dentistry and dental extractions, emergency and urgent care, greyhound and dachshund breed expertise, and avian care (e.g. cockatiels).
Pet owners rate the clinic 4.8/5 from 347 reviews, praising the caring, gentle team, clear communication and follow-up, clean modern facilities, and strong outcomes across surgeries and procedures. A minority mention pricing concerns, an occasional wait, or isolated clinical or service issues.
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