5.0
68 reviews
38 Wilson Ave, Woombye QLD 4559
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, patient manner and their ability to handle anxious or vet‑phobic pets with care. Many highlighted thorough examinations, supportive palliative care and euthanasia, and responsiveness for emergencies and after‑hours calls. Several reviewers became loyal clients over many years and felt their animals were genuinely cared for.
💬Common Feedback & Suggestions
The most frequent concern was pricing, with multiple reports of high costs, surprise charges for consumables, and invoices that some found unclear. A few owners described brusque or dismissive interactions, and one after‑hours call where help was initially discouraged. Equine call‑outs drew specific complaints about scheduling, lateness, and cost. There was also an isolated but distressing account of a rat euthanasia that was prolonged and costly; otherwise, feedback was largely positive.
🏥Clinic Specialties
- After-hours and emergency care
- Equine call-outs and emergencies
- Palliative care and compassionate euthanasia
- Handling of anxious or vet-phobic pets
- Small mammal care (e.g., rats)
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#anxietyAwareHandling#thoroughExams#emergencyResponsive#afterHoursCare#friendlyFrontDesk#palliativeSupport#equineServices#schedulingIssues#pricingConcerns#expensive#communicationIssues#promptService#loyalCustomers#euthanasiaCare#rudeStaffReports
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate before treatment, including consumables (e.g., bandages), to avoid bill shock.
- If you need after-hours help, phone ahead to confirm availability; reviewers report both excellent responsiveness and one instance of unhelpful advice in the early evening.
- Let the team know if your pet is anxious or fearful so they can tailor handling and make the visit calmer.
- For equine call-outs, confirm call-out fees, scheduling windows, and documentation in advance to manage timing and cost expectations.
- Discuss any diet recommendations and the rationale behind them, especially if you’ve received different advice elsewhere.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:30 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Blackall St Parking
227m1 Keil St, Nambour QLD 4560, Australia
Woombye Station Commuter Car Park
231mKeil St, Woombye QLD 4559, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Woombye Veterinary Surgery is at 21-23 Blackall Street, Woombye QLD 4559. As there isn’t a train/metro/light-rail station within easy walking distance, most owners drive; nearby parking includes Blackall St Parking (about a 3‑minute walk) and Woombye Station Commuter Car Park (about a 3‑minute walk). If you’re using public transport, check Google Maps for the closest bus route and walking directions.
They’re open Monday to Friday 8:00 am–5:30 pm and Saturday 8:00–11:30 am; closed on Sunday. Hours may differ on public holidays—call ahead to confirm.
You can phone (07) 5442 2000. The clinic is at 21-23 Blackall Street, Woombye QLD 4559 and their website is http://woombyeveterinarysurgery.com.au/.
To book, call the clinic or visit their website to enquire about available appointment times; for urgent or after‑hours issues, phone ahead before travelling.
In Australia, vet fees aren’t regulated and vary by clinic and service, and Medicare doesn’t cover pets, so it’s best to call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate (including consumables) to avoid bill shock. If you need after‑hours or emergency care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic currently accepts.
Yes—reviews and clinic information indicate they provide after‑hours and emergency assistance; phone first to confirm availability and advice before you set out, as staffing and wait times can vary.
Yes—Blackall St Parking is about a 3‑minute walk, and Woombye Station Commuter Car Park is also about a 3‑minute walk from the clinic.
Based on available information, they offer after‑hours and emergency care, equine call‑outs and emergencies, palliative care and compassionate euthanasia, handling for anxious or vet‑phobic pets, small‑mammal care (e.g. rats), and preventive care including vaccinations.
They have a 4.4/5.0 rating from 77 reviews, with frequent praise for compassionate, patient care—especially with anxious pets, thorough exams, and supportive palliative/euthanasia services. Common feedback includes concerns about pricing and invoice clarity, occasional brusque interactions, and some issues with equine call‑out scheduling and costs.
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Other veterinary clinics near Woombye
Source: Google Maps
Last updated: 30 June 2026