126 reviews
1/6 Park Place, Caloundra QLD 4551
#compassionateCare#clearCommunication#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill and compassion, noting thorough exams, clear explanations and a strong focus on the animal’s best interests over profit. Many recount successful outcomes in emergencies such as tick paralysis, cane toad or rat bait poisoning, and complex surgeries, along with thoughtful follow‑up and regular updates. The team are welcoming, gentle with nervous or elderly pets, and fees are repeatedly described as fair and reasonable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few constructive notes mention that very thorough consults can run long, which may mean a bit of waiting at busy times, and there is one older complaint about a past practitioner from years ago. Otherwise, there are virtually no recurring concerns.
🏥Clinic Specialties
- Tick paralysis and toxin emergencies
- Skin and allergy management
- Senior pet care and humane euthanasia (incl. home visits)
- General surgery and emergency procedures
- Avian and bird care
- Nutrition and weight management advice
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#fairPricing#emergencyAccommodations#followUpCalls#gentleHandling#seniorPetSupport#birdFriendly#cleanClinic#friendlyStaff#straightforwardAdvice#quickAppointments#afterHoursHelp#loyalCustomers#occasionalWaits
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases; the team often squeeze you in and can triage or advise via phone, text or photos before you arrive.
- If cost is a concern, ask for options and estimates — reviewers say the vets are upfront and keep fees reasonable.
- Let staff know if your pet is anxious or elderly so they can handle them gently and take it slow.
- For end‑of‑life needs, enquire about home visitation and aftercare support.
- Allow a little extra time for visits, as consultations are thorough and the clinic can be busy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Pelican Waters Blvd Carpark
691mPelican Waters QLD 4551, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pelican Waters Veterinary Surgery is at 24 Landsborough Parade, Golden Beach QLD 4551 in Caloundra. There’s no train/metro/light-rail within easy walking distance, so driving is usually easiest. Nearby parking includes Pelican Waters Blvd Carpark, about a 9‑minute walk and open 24 hours. If you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am – 5:30 pm and Saturday 8:00 am – 12:00 pm; closed Sundays. Hours may differ on public holidays, so call ahead to confirm before you visit.
To contact the clinic, call (07) 5391 1750. You can also visit http://www.pelicanvet.com/ for more information.
The easiest way to book is to call the clinic to schedule a time. For urgent cases, call ahead—the team often squeeze you in and can triage or advise via phone, text or photos before you arrive.
Consultation fees in Australia aren’t regulated and vary by clinic, so please call the clinic for their current consultation price. Always ask for an itemised written estimate for any procedure or treatment. If you need care after hours, costs are typically higher. Medicare doesn’t cover pets; consider pet insurance or asking about general payment‑plan options (e.g. VetPay, Afterpay, GapOnly), and confirm what this clinic accepts.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts before your visit.
They manage urgent cases and will often try to squeeze emergencies in; for after‑hours help, call to check availability and advice before you travel. Reviews mention successful treatment of tick paralysis and toxin exposures, and the team can provide triage guidance over the phone (sometimes using text/photos).
Services highlighted by pet owners include tick paralysis and toxin emergencies, skin and allergy management, senior pet care and humane euthanasia (including home visits), general surgery and emergency procedures, avian/bird care, and nutrition and weight management advice.
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Last updated: 30 June 2026