600 reviews
109 River Rd, Gympie QLD 4570
#compassionateCare#clearCommunication#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate vets and nurses who take time to explain diagnoses, options and costs clearly. Many mentioned thorough work-ups, successful treatments and even life‑saving care, plus calm handling of anxious or difficult pets. The clinic is often able to fit in urgent cases quickly, and pricing is widely viewed as reasonable. The new, spacious premises with ample parking and a safe grass area for dogs also drew positive comments.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few recurring concerns were noted. Some owners reported being turned away during emergencies due to capacity limits, and several mentioned brusque or rude front‑desk interactions. There were isolated but serious complaints about missed or inadequate follow‑up leading to poor outcomes, a delay obtaining a repeat prescription, and one claim of product mark‑ups and unhelpful advice about pet food. An older comment noted tight parking at the previous site, which appears resolved at the new location.
🏥Clinic Specialties
- Emergency and urgent care
- Soft tissue surgery and desexing
- Dental care and extractions
- Senior pet care and pain management
- Compassionate euthanasia and end‑of‑life support
- Behaviour‑aware handling for anxious or aggressive pets
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughDiagnostics#emergencyCare#fairPricing#endOfLifeCare#anxiousPetHandling#lifeSavingTreatment#spaciousFacility#ampleParking#repeatScriptDelays#frontDeskRudeness#emergencyTurnAways#productPricingConcerns
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead—this clinic often finds a spot quickly but has turned people away when at capacity.
- If your pet is anxious or reactive, let the team know when booking; reviewers found staff very calm and accommodating.
- Plan a little lead time for repeat prescriptions to avoid delays reported by some owners.
- Discuss treatment options and costs—vets here are praised for clear explanations and reasonable pricing.
- Use the new site’s large carpark and grass area to settle dogs before appointments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜11:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Gympie RSL Parking
671m42 Nash St, Gympie QLD 4570, Australia
GRC Gallery Parking
674m32 O'Connell St, Gympie QLD 4570, Australia
Myall Parking
790m26 Myall St, Gympie QLD 4570, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Duke Street Vets is at 68-72 Duke St, Gympie QLD 4570 in Gympie. The clinic is easiest to reach by car; there’s ample onsite parking and a grass area to settle dogs. If onsite spaces are full, nearby options include Gympie RSL Parking and GRC Gallery Parking (both about an 8‑minute walk) and Myall Parking (about a 10‑minute walk). Public transport is limited in this area, so check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00–11:00 am; Sunday closed.
The easiest way to contact Duke Street Vets is by phone on (07) 5482 6922. You can also visit their website: https://dukestreetvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book an appointment, call the clinic during opening hours; you can also check their website for information or to get in touch. For urgent cases, call ahead so the team can advise availability.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. For a current quote at Duke Street Vets, please call the clinic, and for any procedure ask for an itemised written estimate. As they provide emergency and urgent care, be aware that after‑hours or urgent consultations typically attract higher fees. If you have pet insurance or are considering payment‑plan options (for example, VetPay, Afterpay, GapOnly), check your policy or ask what’s available when you call.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what Duke Street Vets currently accepts.
Yes—Duke Street Vets provides emergency and urgent care, and reviewers note they often fit in urgent cases quickly. Always call ahead, especially after hours, as availability can vary and the clinic may be at capacity; if after‑hours care is needed, fees are typically higher.
Yes. Reviews mention a large onsite carpark and a safe grass area for dogs. If you prefer public parking, nearby options include Gympie RSL Parking (about an 8‑minute walk), GRC Gallery Parking (about an 8‑minute walk) and Myall Parking (about a 10‑minute walk).
Duke Street Vets’ services include emergency and urgent care, soft‑tissue surgery and desexing, dental care and extractions, senior pet care and pain management, compassionate euthanasia and end‑of‑life support, and behaviour‑aware handling for anxious or aggressive pets.
Pet owners rate Duke Street Vets 4.7/5.0 from 388 reviews, praising compassionate staff, clear explanations of options and costs, thorough diagnostics, reasonable pricing, and spacious new premises with ample parking. Feedback also notes occasional capacity limits during emergencies, some brusque front‑desk interactions, a few concerns about follow‑up or script delays, and one claim about product pricing advice.
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5.0
35 reviews
4/56 River Rd, Gympie QLD 4570
#compassionateCare#thoroughExams#knowledgeableVet+13
Source: Google Maps
Last updated: 30 June 2026