CQ Animal Emergency - Weekend and Public Holidays
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, reassuring team and clear communication from the first phone call through discharge. Many cited thorough examinations and knowledgeable care in true emergencies — from seizures and eye injuries to whelping and coordinating surgery — with staff providing calm, supportive end-of-life care when needed. The after-hours availability and immediate assistance were frequently highlighted as a vital service.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few concerns raised. One owner felt prices were excessive and reported promised paw prints weren’t sent, and another said care was declined while insurance approval was pending, which they found upsetting. A further reviewer was disappointed the clinic wouldn’t scan a healthy stray for a microchip, suggesting clearer communication about policies and follow-through on memorial items could help.
🏥Clinic Specialties
- After-hours and weekend emergency care
- Seizure stabilisation and management
- Whelping assistance and neonatal support
- End-of-life and euthanasia support
- Trauma and urgent injury care
- Coordination with primary vets for surgery
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead during after-hours for triage advice and to let the team prepare for your arrival.
- Bring your pet insurance details and a payment method; approvals or upfront payment may be required in emergencies.
- If facing end-of-life care, ask about memorial options (like paw prints) and expected timeframes before you leave.
- If travelling from out of town or arriving very late, confirm arrival procedures so the team can be ready for you.
- For found animals that aren’t injured, check the clinic’s policy on microchip scanning before you go.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜08:00 | |||||||
| 17:00〜23:59 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
CQ Animal Emergency - Weekend and Public Holidays is at 3/299 Richardson Rd, Kawana QLD 4701 (Rockhampton). There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually easiest or check Google Maps for the nearest bus route. Street parking is typically available on or near Richardson Rd—please check local signage.
They operate after-hours on weekdays and 24 hours on weekends and public holidays. Hours: Monday 12:00 am–8:00 am and 5:00 pm–8:00 am (overnight); Tuesday 5:00 pm–8:00 am; Wednesday 5:00 pm–8:00 am; Thursday 5:00 pm–8:00 am; Friday 5:00 pm–12:00 am; Saturday Open 24 hours; Sunday Open 24 hours.
Call (07) 4863 6515. For non-urgent information, you can also visit https://cqanimalemergency.com.au/.
For emergencies, please call ahead during after-hours for triage advice and to let the team prepare, then follow their arrival instructions. As an emergency-only clinic, routine daytime appointments aren’t offered; if you’re travelling from out of town or arriving very late, confirm arrival procedures before you leave.
Veterinary fees in Australia aren’t government-regulated and costs vary by clinic and case, and Medicare doesn’t cover pets, so please call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate. As an after-hours emergency service, fees are typically higher outside normal business hours. Consider how your pet insurance and any payment-plan options might help with unexpected costs.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or offer payment plans; please call ahead to confirm what this clinic accepts at the time of your visit.
Yes—this is a dedicated after-hours emergency service, open overnight on weeknights and 24 hours on weekends and public holidays. If your pet is in distress, call ahead for triage advice and immediate assistance so the team can be ready for your arrival.
Pet owners rate the clinic 4.5 out of 5 (33 reviews), praising the compassionate, reassuring team, clear communication, thorough examinations and supportive end-of-life care, with many noting timely help in true emergencies. A few reviewers mentioned pricing concerns, delays while insurance approval was pending, and suggested clearer policies around scanning healthy strays and follow-through on memorial items.
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