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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and friendliness, saying staff made both pets and people feel comfortable and supported. Many cited strong clinical outcomes in emergencies and surgery, including snakebite treatment and recovery from poisonings, as well as clear, honest explanations even when delivering difficult news. Reviewers also noted reasonable pricing and a clean, professional environment, with several long‑term clients stating they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Isolated comments mention a misdiagnosis and communication issues around an emergency, a brusque phone interaction regarding found dogs, and advice around a whelping case that preceded an after‑hours caesarean. One person felt prices were a little high, and there’s an older review about being turned away. These are rare compared with the volume of praise, but improving communication and expectations around urgent triage and after‑hours care could help.
🏥Clinic Specialties
- Emergency and critical care
- Snakebite treatment
- Surgery (including emergency procedures)
- Poisoning and toxicity management
- Euthanasia and end-of-life care
- Large-animal and equine care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours issues, call ahead to confirm availability and get triage advice—reviewers report good outcomes in emergencies.
- If your pet is anxious, let the team know; multiple owners said staff used calm handling and treats to keep pets comfortable.
- For surgeries or procedures, allow time at pick‑up as staff often provide one‑on‑one discharge guidance.
- If you’re budget‑conscious, ask for an estimate—most reviewers found fees reasonable, though one noted costs felt a bit high.
- Large‑animal owners should phone first to coordinate urgent care, as reviewers reported prompt help with equine emergencies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 08:30〜11:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gracemere Veterinary Surgery is at 22 Lawrie Street, Gracemere QLD 4702 in the Rockhampton region. There isn’t a train or light‑rail station within easy walking distance, so most people drive; street parking is usually available nearby—please check local signage. If you’re using public transport, use Google Maps to find the closest bus route and walking directions.
They’re open Monday to Friday 8:00 AM–5:30 PM and Saturday 8:30–11:00 AM, and closed on Sundays. Hours may differ on public holidays, so check the website or call ahead to confirm.
Call (07) 4933 1426. You can also visit https://www.gracemerevetsurgery.com.au/ for clinic information and updates.
To book, call the clinic during opening hours; you can also check their website for contact options. For urgent cases, call ahead so the team can provide triage advice.
Consultation fees vary between clinics in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets, so call the clinic for a current quote. For procedures or surgery, ask for an itemised written estimate; if you need urgent or after‑hours care, be aware fees are typically higher. Pet insurance and third‑party payment plans may help with costs depending on your provider.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans, but availability varies—check before your visit.
The clinic manages emergencies and urgent cases; during opening hours, call ahead for triage advice and come in if it’s safe to do so. For after‑hours needs, call ahead to confirm availability—if the team is unavailable, seek the nearest 24/7 emergency vet (use Google Maps or your insurer’s network to locate one).
Yes—street parking is typically available around 22 Lawrie Street in Gracemere; please check local signage for any time limits or restrictions.
Services include emergency and critical care, snakebite treatment, surgery (including emergency procedures), poisoning/toxicity management, euthanasia and end‑of‑life care, and large‑animal/equine care. Availability can vary day‑to‑day, so call ahead to discuss your pet’s needs.
Pet owners rate the clinic highly at 4.8/5.0 from 194 reviews, praising compassionate, friendly staff, strong outcomes in emergencies and surgery (including snakebites and poisonings), clear explanations, reasonable pricing and a clean, professional environment. A small number of reviews mention issues like a misdiagnosis, communication around an emergency, a brusque phone interaction and advice preceding an after‑hours caesarean, but these are rare compared with the volume of positive feedback.
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